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Insurance Business Analyst – Digital

Key Responsibilities

  • Partner with stakeholders to collect, document, and analyze business requirements related to distribution compensation.

  • Assess existing systems and processes, identify improvement opportunities, and recommend solutions to enhance operational efficiency.

  • Develop detailed use cases and user stories to clearly communicate requirements to development teams.

  • Serve as the liaison between business units and offshore development teams to ensure alignment on deliverables.

  • Define and align SIT and UAT approaches and schedules, ensuring solutions meet business needs and quality standards.

  • Assist in project planning, monitoring, and reporting on progress, risks, and issues.

  • Coordinate resource planning with offshore teams and help upskill team capabilities to meet Hong Kong team expectations.

Requirements

  • Minimum 5 years as an IT Business Analyst, with strong focus on life and health insurance Digital Project

  • Familiarity with system development methodologies (Agile, Waterfall) and related tools.

  • Strong problem-solving skills with attention to detail.

  • Excellent verbal and written communication skills; ability to influence stakeholders at all levels.