Back to job search

Claims Operations Analyst - Insurance

  • Location:


  • Sector:

    Underwriting & Claims

  • Job type:


  • Salary:


  • Contact:

    Sunil Talati

  • Contact email:

  • Job ref:


  • Published:

    6 days ago

  • Expiry date:


  • Startdate:


Calling all recent Graduates...we are looking for a team of Claims Assistants! A leading commercial insurer is looking for a team of Claims Assistants to support a busy claims team. This is a fantastic opportunity to break into the lucrative insurance industry and build a career as a technical claims expert. You will go through a comprehensive training program to develop new skills for your exciting new career. If you have a strong passion for delivering excellent customer experience along with the ability to conduct a range of technical / analytical duties, then this is the opportunity for you!

Job responsibilities:

  • Schedule appointments and send letters to appropriate parties involved in claim
  • Prepare legal responses and deal directly with Attorneys & Insurers
  • Prepare various letters, reports and forms for management and claims adjusters
  • Process payments and accurately record information
  • Record information and investigate evidence given by customers in regards to their claims
  • Make inbound & outbound calls to customers, other insurers and involved parties to progress claims
  • Work to strict processes, procedures and regulations at all times

Key Skills & Qualifications Required:

  • Bachelor's Degree required. All subjects considered.
  • 0-2 years work experience within insurance and/or customer service focused roles
  • Financial Services / Insurance experience highly beneficial
  • Experience delivering an excellent level of customer experience
  • Strong IT / systems skills - as you will be using a claims management system
  • Excellent verbal, written and interpersonal communication skills

This role is fully remote role(ideally from FL but other states considered). You will start on an excellent hourly rate up to $21/hour (on a 37.5 hour/week schedule), plus an excellent list of excellent benefits. You will be put on a clear progression plan to become a claims or finance professional within insurance.

The world of contracting: Where stability meets flexibility | Wednesday 20 Oct | 1pm

Thinking of handing in your notice?

Download our Counteroffer Guide for advice on how to navigate counteroffers why they're made, reasons to accept or decline, and what you should consider before making your decision.