Launch Recite Me assistive technology
Back to job search

Customer Centre Quality Manager

  • Location:

    Dublin

  • Sector:

    Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    €55000 - €65000 per annum + Bonus, Carpark, Pension, Life Assurance

  • Contact:

    Barbara Almeida

  • Contact email:

    Barbara.Almeida@oliverjames.com

  • Job ref:

    JOB-092022-180383_1664352997

  • Published:

    over 1 year ago

  • Expiry date:

    2022-10-28

  • Startdate:

    ASAP

I am currently partner with one of Ireland's leading E-commerce business based in Dublin. They are currently hiring for a Customer Contact Centre Manager to join the team on a permanent basis. This is a great opportunity for any candidate working as a customer centre manager. Please see bellow break down.

What's in for you?

  • Work with a well-known large e-commerce company that would be a household name based in Dublin, offering hybrid working and has an amazing culture.
  • Work on a flexible and collaborative environment
  • Be responsible for planning, developing and implementing Communication and strategy for the 4 teams globally.
  • Identify KPI and report them to the trainer as well as presenting suggestions to help develop and make the approach more efficient within the 4 locations

Attractive salary and benefits:

  • 10% Bonus Potential
  • 25 days annual leave plus the public holidays
  • Employer Pension Scheme
  • Significant staff travel perks
  • Life assurance cover
  • Employee assistance program
  • Car parking On site
  • Hybrid Working Model

If you are interested in having a confidential conversation with regards to this opportunity please apply directly and we will set up a call.

Banner Default Image

We are Oliver James

We received an average rating of 9.1 from feedback by our clients and candidates.

image.png