Leading banking client currently seeking high calibre professionals to join their team as Business Analyst, Customer and Channel Proposition.
Principal responsibilities:
- Design Customer and Channels Proposition to support business strategy for target customer segment, industry or use cases
- Engage markets for assessment of competitive landscape, market opportunities, applicability of capabilities and business benefits
- Co-design the proposition and commercialization strategy with local team based on research and voice of customers with objective to drive customer growth and other business KPIs
- Work closely with a wide range of stakeholders including business users, technical teams and other external vendors on the design and requirement of key digital initiatives
- Actively engage in product development cycle from ideation, initial scoping, discovery, project planning, backlog prioritization, development, project implementation monitoring, change management, quality assurance, delivery of a wide-range of customer-facing digital experiences to continuous improvement
- Stakeholder management and communication (e.g. Preparation of relevant materials)
- Communicate with other teams and stakeholders to identify, monitor and resolve problems
- Contribute to wider project group by sharing domain knowledge
Requirements:
- University degree, relevant qualifications in Management, Finance, Computer Science, Technology or Engineering
- Track record of being part of an agile digital delivery team, especially in capacity of product strategy, product owner, commercialization lead, design lead or innovation lead etc.
- Experience in driving digital change programmes with a distributed team comprising internal and external resources based in different locations
- Customer-oriented with strong business acumen and analytical skills
- Ability to prioritize and work independently under pressure within a team environment
- Team player with strong stakeholder management skills through effective communication, presentation and influencing
- Proficiency in both English, Cantonese and Mandarin is a must
- Experience with Banking or Financial products will be considered a plus