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Digital Touchpoint Expert

  • Location:

    Campione d'Italia

  • Sector:

    Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Chiara Fangareggi

  • Contact email:

    Chiara.Fangareggi@weareoliverjames.com

  • Job ref:

    JOB-042021-140121_1620224334

  • Published:

    almost 3 years ago

  • Expiry date:

    2021-06-04

Per primario cliente in ambito Multy Utility, stiamo ricercando una figura di Digital Project Manager con background IT ed esperienza di almeno 3 anni in ambito touchpoint digitali. Se sei appassionato/a di Digital Transformation e cerchi un'azienda in forte evoluzione, non perdere questa opportunità. Clicca qui per saperne di più ed applicare!

Per primario cliente in ambito Multy Utility, stiamo ricercando una figura di Digital Project Manager con background IT ed esperienza di almeno 3 anni in ambito touchpoint digitali.

Multi-utility with a huge variety of stakeholder and digital touchpoints. It is essential that all the web and app channel used to interact with customers and citizens represent the company brand and mission.

The Digital Touchpoint Expert is responsible to ensure that there is coherence in the development of all external digital touchpoints and that a common set of solutions and guidelines are selected and followed in every step of the design and development process.

Key accountabilities and decision ownership

  • Channel Architecture - analyse market requirements and provide best technology solutions and design choices to support commercial propositions and roadmap, creating a coherent touchpoint architecture
  • Vendor Management - lead and supervise technical assessments and external development teams. Ensure that services and products provided by 3rd parties are delivered in time, budget and quality.
  • Integration Design & Delivery - ability to understand and define high level solution design in sprints and integration of different components into unique architecture.

Technical Project Management - ability to guide others and work across other technology teams to drive solutions together and ensure timely outcome

  • Minimum 3years of experience in delivery of mobile apps and web solutions, both from scratch and integrating legacy systems into an API framework
  • Extensive exposure to multiple, diverse technologies and processing environments
  • Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD

Experience in working in user experience design teams

Advanced knowledge of digital technologies, with particular focus on web channel and mobile app development, with extensive experience, both theoretical and practical

Required knowledge of thew following topics

  • HTML, Javascript, CSS
  • React, Angular and framework for web development
  • UX and Customer Journey Design
  • User Interface
  • Experience using CMS tools

Experience using Analytics tool

Location: Milan

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