The Change Manager will be responsible for change management activities for the Front Office Supervision work stream part of the Controls and Conduct programme.

• Work with Business Partners to clarify problems/opportunities, scope and expected outcomes.
• Clarify business requirements and work with customer to understand business context and issues.
• Detailed Business Analysis for Middle Office and Back Office controls and data related to the controls.
• Liaise with the technical BA and PM and Development Team(s) to ensure user requirements match design and build.
• Maintaining an up-to-date understanding of the business strategy, current practices and system capabilities;
• Identifying new opportunities and promoting activities where customer satisfaction can be improved.
• Understanding the business issues and data challenges within the business and industry.