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Head of Pet Claims

  • Location:

    Ohio

  • Sector:

    Underwriting & Claims

  • Job type:

    Permanent

  • Salary:

    + bonus

  • Contact:

    Sunil Talati

  • Contact email:

    Sunil.Talati@oliverjames.com

  • Job ref:

    JOB-062021-144132_1623437851

  • Published:

    almost 3 years ago

  • Expiry date:

    2021-06-16

  • Startdate:

    ASAP

Oliver James is working with a leading pet insurer that is looking to hire a Head of Pet Claims. This is a very exciting leadership vacancy where you will have the opportunity to build and grow a pet claims department from scratch, into a highly successful business unit. Along with leading managers and adjusting teams, you will drive technical and operational strategy, ensuring their short and long term success.

Responsibilities:

  • Management of supervisory layer and multiple adjusting teams
  • Drive technical strategy across all pet business lines
  • Drive operational and customer experience strategy
  • Head referral point for all complex/large loss cases
  • Work closely with CEO and COO on business strategy
  • Build and grow the pet claims department from scratch

Key Experience / Skills Required:

  • Extensive leadership experience within pet claims (7+ years')
  • Excellent technical knowledge within pet insurance - wellness / accident & illness
  • Excellent strategical mindset, ability to drive change and grow the business
  • Ability to give advice on large loss, highly complex claims if required
  • Manage key business relationships - internal & external
  • Strong interest in technology and innovation within insurance

This role would ideally be based from Ohio but we can consider remote candidates that are happy with frequent travel and stay-overs. This role offers an excellent base salary, bonus and senior leadership package.

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