Salesforce Business Analyst - German Speaker
Germany (Remote)
3-Month Project (Extension Likely)
A global consultancy are looking for a Salesforce Business Analyst to join them for an intial 3-month project (extension likely).
Activity:
You will take ownership of the Salesforce Production and provide L2/L3 support
Responsible for the Support services running as per the SLA's
Involved in planning meetings for upcoming releases and ensure knowledge from sharing sessions are passed from the Development to Support teams
Act as the point of contact between German speaking stakeholders and English speaking team members
Manage resource capacity accordingly by liaising with the Delivery Manager and Practices
Experience:
German language skills (minimum C1) is essential for the role
Minimum 3 years experience in Salesforce Application Support
Experience in the following: Salesforce Lightening, CPQ, APEX and Triggers
Knowledge of business processes and their KPI's
Sales and Service certifications are desirable
Please reach out to Emily for more details at emily.smith@oliverjames.com