Oliver James is looking for Salesforce consultants for different roles, with strong capabilities. The position is open for freelance or permanent.
We introduce talented people to great organisations so that both may grow and benefit
from each other's experiences, helping to fulfil their potential.
As such, you can come to expect a consistently high level of service and delivery, placing
up to C-suite talent in permanent and contract positions, as well as project-based
consultancy and temp solutions worldwide from our 12 global locations.
Oliver James is looking for an experienced Salesforce Consultant or Salesforce Analyst who knows how to deal with the maintenance of current Salesforce implementations and who will also work on the development current projects at one of our clients in the energy sector.
What are you going to do ?
- providing support on Salesforce Service Cloud & FSL solution (user management, master data management)
- solving incidents and problems on the deployed applications,
- defining use cases and user stories in collaboration with the business analyst.
- configuring & Developing user stories
- testing the use cases and user stories during System Tests and System Integration Tests
- supporting Business during User Acceptance Tests
- managing Sanity checks after the deployment in Production of a release
The consultant will interact with our our Salesforce technical lead, our Salesforce deployment coordinator and our business process analysts.
What will you bring ?
- Good Communication skills
- Solution oriented
- Availability and service oriented for our Business
- Ability to work in Agile
- Ability to manage backlog management (using JIRA)
- Ability to manage functional analysis (Use Case / User story description)
- Ability to translate the functional need into user stories,
- Abilty to configure & Develop in Salesforce platform (java script & apex code included)
- Ability to test a solution (Test case definition, execution, bug tracking)
- Master Data mass Creation/modifications (Service Catalogue, Timesheet, SA,…) via tools like Inspector
- Administration of Users, User profiles, permission sets, User groups, User queue
- Object Manager clear understanding of all possibilities about fields set up, page layout and lightening page, Validation rules…
- Knowledge of Service Cloud & FSL objects (Service appointment, WO, WOLI , Timesheet,…) is a plus
What are the soft skills expected ?
- Good Communication skills (ability to adapt the communication according to the audience)
- Solution oriented (ability to imagine quickly a Work around ? ability to quickly understand a problem in its globality)
- Availability and service oriented for our Business
- Resourceful and technology driven
You think you are the right person for this new challenge ? Please get in touch with : nelson.vandescotte@oliverjames.com
