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Senior CRM Technical Manager (Hong Kong, 65-85k)

  • Location:

    Hong Kong

  • Sector:

    Technology, Transformation & Change Management

  • Job type:

    Permanent

  • Salary:

    HK$65000 - HK$85000 per month + Bonus, WFH

  • Contact:

    Miki Wong

  • Contact email:

    Miki.Wong@oliverjames.com

  • Job ref:

    JOB-092022-181827_1664422819

  • Published:

    over 1 year ago

  • Expiry date:

    2022-10-29

  • Startdate:

    ASAP

Job Description:

  • Lead 4 engineers at BAU stage, focus on CRM development / website development / customer e-center
  • In-house development experience is key
  • Be hands on Dynamics CRM development including Workflow, Plugin and SDK (C#)
  • Provide cost effective technical solutions in high quality, high performance, reliable and secure systems to meet business needs across the portfolio; maintain alignment of technology services with business strategies and objectives including associated budgets; ensure overall health of CRM and Marketing systems in the portfolio
  • Measure and improve productivity in the solution delivery life cycle through effective deployment and high levels of team work within the department and across the entire IT Division
  • Allocate resources to enable project managers / development managers for successful delivery of solutions addressing business needs
  • Ensure standards for development lifecycle activities are maintained; in cooperation with the IT Infrastructure & Operations department, attain and maintain zero major system outage during prime business hours with defined availability targets of core business systems
  • Develop and maintain levels of expertise required to ensure continuance of human resources with the requisite skills, business knowledge and a high performance culture
  • Participate and contribute positively to create a diverse and inclusive culture with trust and respect. Play an active role to support cross team/division/department efforts and model collaborative behaviours

Requirements:

  • Degree qualification in Computer Science, Engineering or related disciplines
  • Minimum 8 years of work experience in managing projects, leading team of developers to deliver IT solutions and provide system support
  • Hands-on experience in.Net (including C#/VB) web applications
  • Knowledge in development framework (such as ASP.NET MVC)
  • Knowledge in Microsoft CRM dynamic is preferred
  • Knowledge in Linux, SQL Server and Oracle database is preferred
  • Experienced in developing online reservation application and mobile application in iOS and Android platforms will have an advantage
  • Solid experience in vendor management and package solutions implementation
  • Proven experience in Enterprise System and OLTP system Integration
  • Excellent in writing, presentation and communication skills
  • Proficiency in both spoken and written English, Cantonese and Putonghua
  • Experienced in frontend development framework (jQuery, AngularJS, ReactJS, node.js) is a plus

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