This is a high-impact product leadership role within a large insurance organization undergoing a significant enterprise

transformation across its core business units, including Retirement Services, Life Insurance, and Workforce Benefits.

This role sits at the center of that change, with Salesforce positioned as a key enabler of sales effectiveness and enterprise-wide sales enablement.

• The Director of Product will lead the Salesforce and Customer Platforms agenda across multiple business units, with enablement of sales teams and business stakeholders as the primary objective.
• The focus is on partnering closely with sales and business leaders to ensure Salesforce and connected customer platforms actively support execution, improve efficiency across sales processes, and drive consistency in how teams operate.
• This is both a strategic and hands-on leadership role, requiring someone who can operate at senior stakeholder level while remaining close enough to execution to drive momentum and remove blockers.

Candidates will need to evidence experience defining and leading product direction for Salesforce and customer platforms, including contact center technology, with a strong focus on sales enablement through close partnership with sales and business leaders to improve execution, efficiency, and platform adoption across complex organizations.

• Success in this role will require proven achievements across Salesforce delivery, sales enablement, and customer platform transformation, particularly in environments where platforms have been underutilized or inconsistently adopted.
• The right individual will have a track record of driving measurable improvements in how sales teams operate through better use of technology and more effective platform design.

• This is a rare opportunity to join a major enterprise transformation program at a pivotal stage of change, where foundational decisions around platforms and operating models are actively being rebuilt.
• The role offers significant visibility across both technology and business leadership teams, with the opportunity to directly influence how Salesforce and customer platforms enable sales execution and improve operational performance across the organization.
• It suits someone who thrives in complex, evolving environments and enjoys building structure, driving change, and delivering measurable impact at scale.