[{"id":10328,"date":"2026-06-25T16:38:35","date_gmt":"2026-06-25T16:38:35","guid":{"rendered":"https:\/\/www.oliverjames.com\/jobs\/sr-mainframe-infrastructure-engineer-remote\/"},"modified":"2026-06-25T16:38:43","modified_gmt":"2026-06-25T16:38:43","slug":"sr-mainframe-infrastructure-engineer-remote-10328","status":"publish","type":"job","link":"https:\/\/www.oliverjames.com\/nl\/jobs\/sr-mainframe-infrastructure-engineer-remote-10328\/","title":{"rendered":"Sr. Mainframe Infrastructure Engineer (Remote)"},"content":{"rendered":"<div>\n<p> <strong>Job Opportunity: Senior Mainframe Operations &amp; Service Integration Engineer<\/strong><\/p>\n<p> <strong>Contract to hire | Fully Remote<\/strong><\/p>\n<p> <strong>Overview:<\/strong><\/p>\n<p> This is a critical operational role within a large enterprise environment supporting a complex mainframe estate undergoing ongoing transformation.<\/p>\n<p> The position sits between internal application teams and a managed service provider (Wipro), acting as the primary point of coordination for incident resolution, operational support, and service integration across the mainframe environment.<\/p>\n<p> This is a &#8220;control tower&#8221; role responsible for maintaining stability, improving coordination, and ensuring effective resolution of live production issues across multiple technical teams and vendors.<\/p>\n<p> <strong>Role Purpose:<\/strong><\/p>\n<ul>\n<li>The Senior Mainframe Operations &amp; Service Integration Engineer will own day-to-day operational stability across the mainframe estate, ensuring incidents and issues are effectively triaged, coordinated, and resolved across internal and external teams.<\/li>\n<li>The focus is on strengthening incident management, reducing unnecessary escalations, and improving first-line resolution capability within internal support teams.<\/li>\n<li>This role requires strong collaboration across application support, infrastructure, and MSP environments, with a focus on clear communication and service accountability.<\/li>\n<\/ul>\n<\/div>\n<div> <\/div>\n<div><strong>Experience Requirements: <\/strong><\/p>\n<ul>\n<li>Strong experience in mainframe operations or production support (not development-focused)<\/li>\n<li>Hands-on experience supporting COBOL-based applications in a production environment<\/li>\n<li>Experience working in complex, multi-vendor or MSP environments <strong>(Wipro is prefferd<\/strong>) <\/li>\n<li>Strong troubleshooting skills (log analysis, batch processing, incident diagnosis)<\/li>\n<li>Familiarity with systems such as CICS and DB2<\/li>\n<li>Ability to coordinate across infrastructure, application, and third-party support teams<\/li>\n<li>Strong communication and incident management skills in live production environments<\/li>\n<\/ul>\n<\/div>\n<div> <strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Act as the primary interface between application teams and the MSP (Wipro)<\/li>\n<li>Lead day-to-day mainframe operations support and incident coordination<\/li>\n<li>Manage infrastructure changes, upgrades, and release activities<\/li>\n<li>Own incident triage, troubleshooting, and escalation management across mainframe systems<\/li>\n<li>Work with application teams to diagnose and resolve issues before MSP escalation<\/li>\n<li>Coordinate support teams to ensure timely resolution of operational issues<\/li>\n<li>Support ESP Job Scheduler and batch processing environments<\/li>\n<li>Monitor service stability and identify recurring operational issues<\/li>\n<\/ul>\n<p>A key objective is to improve operational ownership across the environment and reduce reliance on external escalation paths.<\/p>\n<p> <strong>Why This Role Stands Out:<\/strong><\/p>\n<ul>\n<li>This is a high-ownership operational role at the center of a complex enterprise mainframe ecosystem.<\/li>\n<li>It offers significant visibility across internal teams and external managed service providers, with direct responsibility for how production incidents are managed, escalated, and resolved.<\/li>\n<li>It is well suited to someone who thrives in fast-paced operational environments and enjoys solving complex live service issues across multiple teams.<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/S2VsbHkuT2xheWVtaS41MjYzMy4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>This is a critical operational role within a large enterprise environment supporting a complex mainframe estate undergoing ongoing transformation. The position sits between internal application teams and a managed service provider (Wipro), acting as the primary point of coordination for incident resolution, operational support, and service integration across the mainframe environment.<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"location":[1310],"class_list":["post-10328","job","type-job","status-publish","hentry","location-new-york"],"acf":{"job_reference":"JOB-062026-308333_1782405515","job_type":"Permanent","job_industry":"","working_arrangement":"Remote","featured":"","start_date":"","expiry_date":"2026-07-02","salary_currency":"USD","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Negotiable","custom_data":"","application_email":"Kelly.Olayemi.52633.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=S2VsbHkuT2xheWVtaS41MjYzMy4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t","contact_name":"Kelly Olayemi","contact_email":"Kelly.Olayemi@oliverjames.com","contact_telephone":"+1 917 456 8921","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"New York","job_location_raw":"North America > USA > New York","geo_lat":"40.7127753","geo_long":"-74.0059728","geo_formatted_address":"New York, NY, USA","geo_city":"New York","geo_country_short":"US","geo_country_long":"United States","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"NY","geo_administrative_area_level_1_long":"New York","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - 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This is a hands-on engineering role focused on maintaining business-critical systems while helping bridge traditional mainframe environments with modern cloud-based technologies.<\/p>\n<p> <strong>Role Purpose:<\/strong><\/p>\n<p> The Senior Mainframe Developer will play a key role in developing, enhancing, and supporting core insurance applications built on DXC platforms. Working closely with engineering and product teams, this individual will contribute to modernization initiatives, troubleshoot complex production issues, and help integrate legacy applications with modern technologies.<\/p>\n<p> This role combines traditional mainframe development, production support, and modern integration work, making it ideal for someone who enjoys solving complex technical challenges while remaining actively involved in coding. <\/div>\n<div> <\/div>\n<div><strong>Experience Requirements:<\/strong><\/p>\n<ul>\n<li>Previous experience supporting DXC insurance applications, particularly DSS, CyberLife OR Vantage <strong>(Mandatory) <\/strong><\/li>\n<li>Come from a Insurance or Financial Service background (<strong>Preffered<\/strong>) <\/li>\n<li>Strong hands-on COBOL development experience<\/li>\n<li>Experience diagnosing and resolving issues directly within the codebase<\/li>\n<li>Production support experience, including batch processing environments<\/li>\n<li>Willingness to participate in an on-call rotation<\/li>\n<li>Experience with DB2 and enterprise mainframe environments<\/li>\n<li>Insurance industry experience is highly desirable<\/li>\n<li>Exposure to cloud technologies, APIs, and modern development practices is a plus<\/li>\n<\/ul>\n<p> <strong>Key Responsibilities:<\/strong><\/p>\n<ul>\n<li>Develop, maintain, and enhance COBOL-based insurance applications<\/li>\n<li>Support business-critical batch processing and production environments<\/li>\n<li>Participate in an on-call support rotation<\/li>\n<li>Investigate and resolve production issues through code analysis and remediation<\/li>\n<li>Perform performance tuning and optimization activities<\/li>\n<li>Support application upgrades and migration initiatives<\/li>\n<li>Develop and maintain integrations between legacy and modern platforms<\/li>\n<li>Collaborate with engineering and product teams to deliver enhancements and operational improvements<\/li>\n<li>Contribute to modernization efforts leveraging cloud technologies and APIs<\/li>\n<\/ul>\n<p> <strong>Technology Environment:<\/strong><\/p>\n<ul>\n<li>COBOL<\/li>\n<li>DB2<\/li>\n<li>Endevor<\/li>\n<li>JCL \/ Batch Processing<\/li>\n<li>DSS<\/li>\n<li>CyberLife<\/li>\n<li>Vantage<\/li>\n<li>Jets<\/li>\n<li>Python<\/li>\n<li>React<\/li>\n<li>PostgreSQL<\/li>\n<li>AWS<\/li>\n<\/ul>\n<p> <strong>Why This Role Stands Out:<\/strong><\/p>\n<p> This is an opportunity to work on business-critical insurance platforms while playing an active role in modernizing legacy systems. Developers will gain exposure to both established mainframe technologies and modern cloud-based solutions, helping shape the evolution of a complex enterprise environment.<\/p>\n<p> For engineers who enjoy hands-on development, solving challenging production issues, and bridging the gap between legacy and modern architectures, this role offers strong ownership, technical variety, and long-term impact. <\/div>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/S2VsbHkuT2xheWVtaS42MDExMS4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Job Opportunity: Senior Mainframe Developer (DXC Insurance Platforms) Contract-to-Hire | Remote Overview: Our client is seeking a Senior Mainframe Developer to join a critical technology team supporting core insurance administration platforms and modernizing legacy applications. This is a hands-on engineering role focused on maintaining&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[25],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"location":[1310],"class_list":["post-10326","job","type-job","status-publish","hentry","discipline-life-insurance","location-new-york"],"acf":{"job_reference":"JOB-062026-308988_1782405106","job_type":"Permanent","job_industry":"Life Insurance","working_arrangement":"Hybrid","featured":"","start_date":"","expiry_date":"2026-07-02","salary_currency":"USD","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Negotiable","custom_data":"","application_email":"Kelly.Olayemi.60111.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=S2VsbHkuT2xheWVtaS42MDExMS4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t","contact_name":"Kelly Olayemi","contact_email":"Kelly.Olayemi@oliverjames.com","contact_telephone":"+1 917 456 8921","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"New York","job_location_raw":"North America > USA > New York","geo_lat":"40.7127753","geo_long":"-74.0059728","geo_formatted_address":"New York, NY, USA","geo_city":"New York","geo_country_short":"US","geo_country_long":"United States","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"NY","geo_administrative_area_level_1_long":"New York","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Senior Mainframe Developer (DXC Insurance Platforms) - Oliver James<\/title>\n<meta name=\"description\" content=\"Grow your impact as a Senior Mainframe Developer on DXC insurance platforms. 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The successful candidate will combine deep financial expertise with exceptional communication skills and a strong understanding of the insurance industry and capital markets.<\/p>\n<div> <\/div>\n<h2> <\/h2>\n<h2>Responsibilities<\/h2>\n<ul data-spread=\"false\">\n<li>Lead the overall investor relations strategy and execution.<\/li>\n<li>Serve as the primary point of contact for investors, analysts, and rating agencies.<\/li>\n<li>Develop and communicate the company&#8217;s investment narrative and strategic messaging.<\/li>\n<li>Provide executive leadership with market intelligence, investor sentiment, and industry insights<\/li>\n<li>Oversee quarterly earnings communications, investor presentations, earnings call preparation, and executive briefing materials.<\/li>\n<li>Coordinate messaging across Finance, Accounting, Treasury, Actuarial, and Legal teams.<\/li>\n<li>Ensure consistency and accuracy of all external communications.<\/li>\n<li>Monitor industry trends, peer performance, analyst estimates, ownership changes, and valuation drivers.<\/li>\n<li>Conduct competitive benchmarking and provide actionable insights to executive leadership.<\/li>\n<li>Analyze financial results and market developments to support strategic decision-making.<\/li>\n<li>Partner with Treasury and Finance leadership on capital management initiatives.<\/li>\n<li>Support communications surrounding capital actions, financing activities, and strategic transactions.<\/li>\n<li>Maintain strong relationships with rating agencies and assist in rating discussions and presentations.<\/li>\n<li>Advise senior leadership on investor perspectives and market expectations.<\/li>\n<li>Prepare executives for earnings calls, conferences, investor meetings, and roadshows.<\/li>\n<li>Support Board reporting and strategic discussions.<\/li>\n<\/ul>\n<h3> <\/h3>\n<div> <\/div>\n<h2>Qualifications<\/h2>\n<ul data-spread=\"false\">\n<li>Bachelor&#8217;s degree in Finance, Accounting, Economics, or a related discipline.<\/li>\n<li>MBA, CPA, CFA, or CPCU strongly preferred.<\/li>\n<li>12+ years of experience within Investor Relations, equity research, capital markets, corporate finance, or related disciplines.<\/li>\n<li>Prior experience within the P&amp;C insurance space required.<\/li>\n<li>Strong understanding of financial statements, valuation methodologies, and capital markets.<\/li>\n<li>Exceptional executive communication and presentation skills.<\/li>\n<li>Demonstrated ability to influence senior leadership and external stakeholders.<\/li>\n<li>Experience interacting with investors, analysts, and rating agencies.<\/li>\n<\/ul>\n<p><em>To be considered for this opportunity, please apply using the prompts provided. 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Vous \u00e9voluerez sous la responsabilit\u00e9 d&#8217;un manager bienveillant, au sein d&#8217;une \u00e9quipe hautement technique et reconnue pour son excellence.<\/p>\n<p> <span style=\"text-decoration: underline\">Localisation :<\/span> Paris<\/p>\n<p><span style=\"text-decoration: underline\">T\u00e9l\u00e9travail :<\/span> 2 jours par semaine<\/p>\n<p><span style=\"text-decoration: underline\">R\u00e9mun\u00e9ration :<\/span> Package compris entre 55,000\u20ac et 72,000 annuel brut<\/p>\n<p><span style=\"text-decoration: underline\">Ce qu&#8217;on attend de vous :<\/span><\/div>\n<div>\n<ul>\n<li>G\u00e9rer des dossiers complexes\/\u00e0 fort enjeu, au-dessus du seuil de d\u00e9l\u00e9gation aux courtiers et TPA<\/li>\n<li>Capacit\u00e9 \u00e0 intervenir sur des dossiers amiables, contentieux et juridiques<\/li>\n<li>Repr\u00e9senter la compagnie de mani\u00e8re ponctuelle lors d&#8217;\u00e9v\u00e8nements externes<\/li>\n<li>G\u00e9rer les interactions avec les parties prenantes (avocats, assur\u00e9s, courtiers etc)<\/li>\n<\/ul>\n<p><span style=\"text-decoration: underline\">Ce qu&#8217;il vous faut :<\/span><\/p>\n<ul>\n<li>Maitrise des conventions IRSA \/ IRCA et droit commun<\/li>\n<li>Minimum 3 ans d&#8217;exp\u00e9rience en gestion de sinistres automobiles (corporel et\/ou mat\u00e9riel)<\/li>\n<li>Anglais professionel<\/li>\n<\/ul>\n<\/div>\n<div>Vous aurez \u00e9galement l&#8217;opportunit\u00e9 de mobiliser vos comp\u00e9tences relationnelles, avec une forte exposition interne et externe aupr\u00e8s de l&#8217;ensemble des parties prenantes.<\/p>\n<p>C&#8217;est le moment id\u00e9al pour rejoindre un leader national et international de l&#8217;assurance automobile en pleine croissance. L&#8217;entreprise offre de r\u00e9elles perspectives d&#8217;\u00e9volution, avec un cadre stimulant, gratifiant et inclusif. Si vous souhaitez franchir une nouvelle \u00e9tape dans votre carri\u00e8re en assurance, ce poste est fait pour vous !<\/p>\n<p>Postulez via le lien, je vous contacterai rapidement pour un premier \u00e9change.<\/p><\/div>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/UmF5LkJlbnNhZmlhLjM1Nzk0LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;un de nos clients exclusifs, un leader europ\u00e9en de l&#8217;assurance Flottes Automobiles, recherche un(e) Gestionnaire Indemnisation exp\u00e9riment\u00e9(e) pour rejoindre son \u00e9quipe d\u00e9di\u00e9e aux sinistres Grands Comptes. Bas\u00e9 \u00e0 Paris, ce poste s&#8217;adresse \u00e0 un gestionnaire avec une premi\u00e8re exp\u00e9rience, motiv\u00e9 et en qu\u00eate d&#8217;un&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[26],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"location":[1325],"class_list":["post-10322","job","type-job","status-publish","hentry","discipline-non-life","location-ile-de-france"],"acf":{"job_reference":"JOB-062026-309396_1782400262","job_type":"Permanent","job_industry":"Non-life","working_arrangement":"Hybrid","featured":"","start_date":"","expiry_date":"2026-07-23","salary_currency":"EUR","salary_from":"55000","salary_to":"72000","salary_per":"annum","salary_benefits":"","salary":"\u20ac55000 - \u20ac72000 per annum","custom_data":"","application_email":"Ray.Bensafia.35794.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=UmF5LkJlbnNhZmlhLjM1Nzk0LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20","contact_name":"Ray Bensafia","contact_email":"Ray.Bensafia@oliverjames.com","contact_telephone":"+33 (0)1 78 96 85 83","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Paris, \u00cele-de-France","job_location_raw":"Europe > France > \u00cele-de-France > Paris","geo_lat":"48.8499198","geo_long":"2.6370411","geo_formatted_address":"\u00cele-de-France, France","geo_city":"","geo_country_short":"FR","geo_country_long":"France","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"IDF","geo_administrative_area_level_1_long":"\u00cele-de-France","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - 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Vind je het leuk om complexe vragen uit te pluizen en \u00e9cht het verschil te maken in een klantgesprek? Dan is deze functie iets voor jou.<\/p>\n<h2>Over de functie<\/h2>\n<p class=\"isSelectedEnd\">Voor een toonaangevende financi\u00eble dienstverlener zijn wij op zoek naar een Medewerker Klantcontact. In deze rol ben jij het eerste aanspreekpunt voor klanten en help je hen met uiteenlopende vragen over dagelijkse bankzaken, digitale dienstverlening en accountbeheer.<\/p>\n<p class=\"isSelectedEnd\">Je ondersteunt klanten via telefoon, e-mail en chat en zorgt ervoor dat iedere interactie professioneel, duidelijk en klantgericht verloopt. Sommige vragen zijn eenvoudig, maar steeds vaker krijg je te maken met complexere casussen waarbij analytisch vermogen en probleemoplossend denken belangrijk zijn.<\/p>\n<p class=\"isSelectedEnd\">Geen dag is hetzelfde: je schakelt continu tussen systemen, klantvragen en verschillende communicatiestijlen. Juist die afwisseling maakt deze rol uitdagend en interessant.<\/p>\n<h2>Wat ga je doen?<\/h2>\n<ul data-spread=\"false\">\n<li>Beantwoorden van klantvragen via telefoon, mail en chat<\/li>\n<li>Adviseren over digitale bankdiensten en accountgerelateerde vraagstukken<\/li>\n<li>Signaleren en oplossen van complexe klantcases<\/li>\n<li>Klanten begeleiden bij processen en wijzigingen<\/li>\n<li>Samenwerken met collega&#8217;s om de best mogelijke service te bieden<\/li>\n<li>Bijdragen aan continue verbetering van klantprocessen<\/li>\n<\/ul>\n<h2>Wat breng jij mee?<\/h2>\n<ul data-spread=\"false\">\n<li>Minimaal 2 jaar ervaring in klantcontact of customer service<\/li>\n<li>HBO werk en denk niveau<\/li>\n<li>Uitstekende beheersing van de Nederlandse taal in woord en geschrift<\/li>\n<li>Sterke communicatieve vaardigheden en empathisch vermogen<\/li>\n<li>Stressbestendigheid en het vermogen rustig te blijven onder druk<\/li>\n<li>Je schakelt snel tussen verschillende systemen en werkzaamheden<\/li>\n<li>Ervaring binnen financi\u00eble dienstverlening is een pr\u00e9<\/li>\n<\/ul>\n<h2>Wie ben jij?<\/h2>\n<p class=\"isSelectedEnd\">Jij bent iemand die geduldig blijft, ook wanneer gesprekken uitdagend worden. Je luistert actief, vraagt goed door en weet klanten op een duidelijke en vriendelijke manier verder te helpen. Daarnaast denk je in oplossingen en laat je je niet snel uit het veld slaan.<\/p>\n<h2>Wat bieden wij?<\/h2>\n<ul data-spread=\"false\">\n<li>Een uitdagende functie binnen een professionele en mensgerichte organisatie<\/li>\n<li>Uitgebreid onboarding- en opleidingstraject<\/li>\n<li>Doorgroeimogelijkheden richting specialistische of analytische functies<\/li>\n<li>Hybride werken na de inwerkperiode<\/li>\n<li>Een hecht team met veel aandacht voor samenwerking en ontwikkeling<\/li>\n<li>Marktconform salaris en goede secundaire arbeidsvoorwaarden<\/li>\n<\/ul>\n<p>Ben jij klaar voor een rol waarin klantbeleving, service en persoonlijke ontwikkeling centraal staan? Dan komen we graag met je in contact.<\/p>\n<h1> <\/h1>\n<\/div>\n<h1> <\/h1>\n<\/div>\n<p> <\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/QmF0dWhhbi5DZXN1ci44ODc1My4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ben jij servicegericht, communicatief sterk en krijg je energie van het helpen van klanten? Vind je het leuk om complexe vragen uit te pluizen en \u00e9cht het verschil te maken in een klantgesprek? Dan is deze functie iets voor jou. Over de functie Voor&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[28],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"location":[1687],"class_list":["post-10320","job","type-job","status-publish","hentry","discipline-sales-marketing","location-zeist"],"acf":{"job_reference":"JOB-062026-308077_1782399547","job_type":"Permanent","job_industry":"Sales & Marketing","working_arrangement":"","featured":"","start_date":"","expiry_date":"2026-07-09","salary_currency":"EUR","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Bespreekbaar","custom_data":"","application_email":"Batuhan.Cesur.88753.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=QmF0dWhhbi5DZXN1ci44ODc1My4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t","contact_name":"Batuhan Cesur","contact_email":"Batuhan.Cesur@oliverjames.com","contact_telephone":"+31 20 808 0920","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Zeist , Utrecht","job_location_raw":"Europa > Nederland > Utrecht > Zeist","geo_lat":"52.0906015","geo_long":"5.2332526","geo_formatted_address":"Zeist, Netherlands","geo_city":"Zeist","geo_country_short":"NL","geo_country_long":"Netherlands","geo_administrative_area_level_2_short":"Zeist","geo_administrative_area_level_2_long":"Zeist","geo_administrative_area_level_1_short":"UT","geo_administrative_area_level_1_long":"Utrecht","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Medewerker Klantcontact (32 uur) | Regio Midden-Nederland - Oliver James<\/title>\n<meta name=\"description\" content=\"Word Medewerker Klantcontact bij een financi\u00eble dienstverlener. 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Whether you are managing relationships within a larger team, supporting a senior advisor&#8217;s practice, or serving as a trusted advisor to clients with limited opportunities to expand your role, this position offers a compelling next step.<\/p>\n<p>The firm combines the scale, resources, and reputation of a leading national RIA with a highly collaborative culture focused on advisor development. Advisors benefit from direct mentorship, established referral channels, institutional support, and a clearly defined Path to Partnership.<\/p>\n<p>This is an opportunity to join a well-capitalized and highly respected firm that continues to invest heavily in its advisors, its clients, and the growth of its New York City presence.<\/p>\n<\/p>\n<p><span style=\"font-size: 12pt\"><strong>Skills &amp; Experience<\/strong><\/span><\/p>\n<p>5-10 years of experience in wealth management, private wealth, or financial advisory services<\/p>\n<p>Experience working with High Net Worth (HNW) and Ultra High Net Worth (UHNW) clients preferred<\/p>\n<p>CFP designation preferred<\/p>\n<p>Strong client relationship management and communication skills<\/p>\n<p>Experience participating in financial planning and advice delivery<\/p>\n<p>Ability to build trust with affluent individuals, families, and business owners<\/p>\n<p>Client-facing advisory experience within an RIA, wirehouse or wealth management platform<\/p>\n<p>Desire to continue growing as a trusted advisor within a collaborative and highly respected wealth management organization<\/p>\n<p>Team-oriented mindset with a willingness to learn from experienced advisors and mentors<\/p>\n<p>Interest in pursuing long-term career growth and partnership opportunities<\/p>\n<\/p>\n<p><span style=\"font-size: 12pt\"><strong>Detailed Job Description<\/strong><\/span><\/p>\n<p>This Wealth Advisor position offers the opportunity to join one of the most respected independent wealth management firms in the country as it continues to expand its presence in New York City.<\/p>\n<p>The successful candidate will work alongside highly accomplished advisors and benefit from meaningful mentorship, professional development, and exposure to sophisticated High Net Worth and Ultra High Net Worth client relationships. The firm has intentionally built an environment designed to help advisors grow faster through collaboration, shared expertise, and access to institutional resources.<\/p>\n<p>Unlike many traditional advisory platforms, advisors are not expected to navigate growth alone. The firm provides access to established referral sources and strategic relationships designed to help advisors create meaningful client acquisition opportunities. Advisors also benefit from the guidance and mentorship necessary to convert those opportunities into lasting client relationships and long-term business growth.<\/p>\n<p>The ideal candidate is already functioning in a client-facing advisory capacity. They may be managing relationships within a larger practice, serving as a relationship manager for a senior advisor&#8217;s clients, or acting as a primary advisor for a portion of a larger book of business. They understand the advisory process, enjoy working directly with clients, and are seeking a platform that offers greater opportunity, support, and long-term career progression.<\/p>\n<p>The compensation structure is designed to provide advisors with confidence and stability while they continue developing their practice. A significant non-recoverable draw provides meaningful runway, allowing advisors to focus on building relationships and delivering exceptional client outcomes rather than operating under immediate production pressure. Advisors also participate in a revenue-sharing model that rewards growth and client acquisition.<\/p>\n<p>Most importantly, the firm offers a clearly defined Path to Partnership that aligns advisor success with the long-term growth of the organization. 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Vind je het leuk om complexe vragen uit te pluizen en \u00e9cht het verschil te maken in een klantgesprek? Dan is deze functie iets voor jou.<\/p>\n<h2>Over de functie<\/h2>\n<p class=\"isSelectedEnd\">Voor een toonaangevende financi\u00eble dienstverlener zijn wij op zoek naar een Medewerker Klantcontact. In deze rol ben jij het eerste aanspreekpunt voor klanten en help je hen met uiteenlopende vragen over dagelijkse bankzaken, digitale dienstverlening en accountbeheer.<\/p>\n<p class=\"isSelectedEnd\">Je ondersteunt klanten via telefoon, e-mail en chat en zorgt ervoor dat iedere interactie professioneel, duidelijk en klantgericht verloopt. Sommige vragen zijn eenvoudig, maar steeds vaker krijg je te maken met complexere casussen waarbij analytisch vermogen en probleemoplossend denken belangrijk zijn.<\/p>\n<p class=\"isSelectedEnd\">Geen dag is hetzelfde: je schakelt continu tussen systemen, klantvragen en verschillende communicatiestijlen. Juist die afwisseling maakt deze rol uitdagend en interessant.<\/p>\n<h2>Wat ga je doen?<\/h2>\n<ul data-spread=\"false\">\n<li>Beantwoorden van klantvragen via telefoon, mail en chat<\/li>\n<li>Adviseren over digitale bankdiensten en accountgerelateerde vraagstukken<\/li>\n<li>Signaleren en oplossen van complexe klantcases<\/li>\n<li>Klanten begeleiden bij processen en wijzigingen<\/li>\n<li>Samenwerken met collega&#8217;s om de best mogelijke service te bieden<\/li>\n<li>Bijdragen aan continue verbetering van klantprocessen<\/li>\n<\/ul>\n<h2>Wat breng jij mee?<\/h2>\n<ul data-spread=\"false\">\n<li>Minimaal 2 jaar ervaring in klantcontact of customer service<\/li>\n<li>HBO werk en denk niveau<\/li>\n<li>Uitstekende beheersing van de Nederlandse taal in woord en geschrift<\/li>\n<li>Sterke communicatieve vaardigheden en empathisch vermogen<\/li>\n<li>Stressbestendigheid en het vermogen rustig te blijven onder druk<\/li>\n<li>Je schakelt snel tussen verschillende systemen en werkzaamheden<\/li>\n<li>Ervaring binnen financi\u00eble dienstverlening is een pr\u00e9<\/li>\n<\/ul>\n<h2>Wie ben jij?<\/h2>\n<p class=\"isSelectedEnd\">Jij bent iemand die geduldig blijft, ook wanneer gesprekken uitdagend worden. Je luistert actief, vraagt goed door en weet klanten op een duidelijke en vriendelijke manier verder te helpen. Daarnaast denk je in oplossingen en laat je je niet snel uit het veld slaan.<\/p>\n<h2>Wat bieden wij?<\/h2>\n<ul data-spread=\"false\">\n<li>Een uitdagende functie binnen een professionele en mensgerichte organisatie<\/li>\n<li>Uitgebreid onboarding- en opleidingstraject<\/li>\n<li>Doorgroeimogelijkheden richting specialistische of analytische functies<\/li>\n<li>Hybride werken na de inwerkperiode<\/li>\n<li>Een hecht team met veel aandacht voor samenwerking en ontwikkeling<\/li>\n<li>Marktconform salaris en goede secundaire arbeidsvoorwaarden<\/li>\n<\/ul>\n<p>Ben jij klaar voor een rol waarin klantbeleving, service en persoonlijke ontwikkeling centraal staan? Dan komen we graag met je in contact.<\/p>\n<h1> <\/h1>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/VGltby5TY2huaXRmaW5rLjY3Mjc1LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medewerker Klantcontact (32 uur) | Regio Midden-Nederland Ben jij servicegericht, communicatief sterk en krijg je energie van het helpen van klanten? Vind je het leuk om complexe vragen uit te pluizen en \u00e9cht het verschil te maken in een klantgesprek? Dan is deze functie&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[1228],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"location":[1687],"class_list":["post-10316","job","type-job","status-publish","hentry","discipline-operations","location-zeist"],"acf":{"job_reference":"JOB-062026-308077_1782397654","job_type":"Permanent","job_industry":"Operations","working_arrangement":"","featured":"","start_date":"","expiry_date":"2026-07-09","salary_currency":"EUR","salary_from":"","salary_to":"","salary_per":"annum","salary_benefits":"","salary":"Bespreekbaar","custom_data":"","application_email":"Timo.Schnitfink.67275.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=VGltby5TY2huaXRmaW5rLjY3Mjc1LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20","contact_name":"Timo Schnitfink","contact_email":"Timo.Schnitfink@oliverjames.com","contact_telephone":"+31 20 808 1761","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Zeist , Utrecht","job_location_raw":"Europa > Nederland > Utrecht > Zeist","geo_lat":"52.0906015","geo_long":"5.2332526","geo_formatted_address":"Zeist, Netherlands","geo_city":"Zeist","geo_country_short":"NL","geo_country_long":"Netherlands","geo_administrative_area_level_2_short":"Zeist","geo_administrative_area_level_2_long":"Zeist","geo_administrative_area_level_1_short":"UT","geo_administrative_area_level_1_long":"Utrecht","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Medewerker Klantcontact (32 uur) | Regio Midden-Nederland - Oliver James<\/title>\n<meta name=\"description\" content=\"Groei als Medewerker Klantcontact in Midden-Nederland. 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