[{"id":13239,"date":"2026-08-20T08:51:33","date_gmt":"2026-08-20T08:51:33","guid":{"rendered":"https:\/\/www.oliverjames.com\/jobs\/insurance-policy-servicing\/"},"modified":"2026-08-20T08:51:35","modified_gmt":"2026-08-20T08:51:35","slug":"insurance-policy-servicing-13239","status":"publish","type":"job","link":"https:\/\/www.oliverjames.com\/nl\/jobs\/insurance-policy-servicing-13239\/","title":{"rendered":"Insurance &#8211; Policy Servicing"},"content":{"rendered":"<div>\n<p data-path-to-node=\"4\"><strong data-path-to-node=\"4\" data-index-in-node=\"0\">Role Overview<\/strong><\/p>\n<p data-path-to-node=\"5\">On behalf of our client, a premier Life and Health Insurer in Hong Kong, we are seeking experienced operations leaders for <strong data-path-to-node=\"5\" data-index-in-node=\"123\">Manager<\/strong> and <strong data-path-to-node=\"5\" data-index-in-node=\"135\">Senior Manager &#8211; Policy Servicing<\/strong> roles. You will lead core policy servicing operations, ensuring operational excellence across individual Life and Health product lines. This position plays a pivotal role in driving digital transformation, workflow automation, and elevated customer retention strategies across the policy lifecycle.<\/p>\n<h3 data-path-to-node=\"7\">Key Responsibilities<\/h3>\n<ul data-path-to-node=\"8\">\n<li>\n<p data-path-to-node=\"8,0,0\"><strong data-path-to-node=\"8,0,0\" data-index-in-node=\"0\">Operational Leadership:<\/strong> Direct end-to-end policy servicing operations, including policy alterations, endorsements, revivals, reinstatements, premium processing, and policy terminations.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,1,0\"><strong data-path-to-node=\"8,1,0\" data-index-in-node=\"0\">Service Delivery &amp; Quality:<\/strong> Maintain strict adherence to Service Level Agreements (SLAs) and Quality Assurance (QA) metrics while handling complex escalations from distribution channels (Agency, Bancassurance, Brokers).<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,2,0\"><strong data-path-to-node=\"8,2,0\" data-index-in-node=\"0\">Digital Transformation:<\/strong> Partner with technology and transformation leads to drive process automation, minimize manual friction, and support self-service digital initiatives for policyholders.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,3,0\"><strong data-path-to-node=\"8,3,0\" data-index-in-node=\"0\">Team Management &amp; Development:<\/strong> Lead, mentor, and upskill an operational team, establishing clear performance metrics and promoting a high-performance, customer-centric culture.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,4,0\"><strong data-path-to-node=\"8,4,0\" data-index-in-node=\"0\">Compliance &amp; Governance:<\/strong> Ensure operational alignment with Hong Kong Insurance Authority (IA) regulations, AML\/CTF standards, and internal risk management protocols.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"8,5,0\"><strong data-path-to-node=\"8,5,0\" data-index-in-node=\"0\">Stakeholder Management:<\/strong> Serve as the main operational point of contact across Underwriting, Claims, IT, and Distribution Channels to resolve complex cases.<\/p>\n<\/li>\n<\/ul>\n<\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/TG91aXMuTG8uNDU1MjAuMTEzMDlAb2xpdmVyamFtZXNhc3NvY2lhdGVzLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Role Overview On behalf of our client, a premier Life and Health Insurer in Hong Kong, we are seeking experienced operations leaders for Manager and Senior Manager &#8211; Policy Servicing roles. You will lead core policy servicing operations, ensuring operational excellence across individual Life&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[1228],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"work_type":[],"location":[1521],"class_list":["post-13239","job","type-job","status-publish","hentry","discipline-operations","location-hong-kong-island"],"acf":{"job_reference":"JOB-082026-313051_1787215893","job_type":"Permanent","job_industry":"Operations","working_arrangement":"","featured":"","start_date":"","expiry_date":"2026-08-27","salary_currency":"HKD","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Negotiable","custom_data":"","application_email":"Louis.Lo.45520.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=TG91aXMuTG8uNDU1MjAuMTEzMDlAb2xpdmVyamFtZXNhc3NvY2lhdGVzLmFwbGl0cmFrLmNvbQ","contact_name":"Louis Lo","contact_email":"Louis.Lo@oliverjames.com","contact_telephone":"+852 3018 4645","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Hong Kong Island","job_location_raw":"Asia > Hong Kong > Hong Kong Island","geo_lat":"22.2587586","geo_long":"114.1910696","geo_formatted_address":"Hong Kong Island, Hong Kong","geo_city":"","geo_country_short":"HK","geo_country_long":"Hong Kong","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"Hong Kong Island","geo_administrative_area_level_1_long":"Hong Kong Island","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Insurance - Policy Servicing - Oliver James<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oliverjames.com\/nl\/jobs\/insurance-policy-servicing-13239\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Insurance - Policy Servicing\" \/>\n<meta property=\"og:description\" content=\"Role Overview On behalf of our client, a premier Life and Health Insurer in Hong Kong, we are seeking experienced operations leaders for Manager and Senior Manager &#8211; Policy Servicing roles. 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Initiatives"},"content":{"rendered":"<p> <\/p>\n<ul>\n<li>Expanding Trading Business in Equities &amp; Derivatives<\/li>\n<li>Strategic Initiatives and Business Project Lead<\/li>\n<li>Mandarin Chinese Language is Required<\/li>\n<\/ul>\n<p>Our client is a leading international Financial Institution with a strong growth plan in place in their global markets business in Hong Kong. Committed to transforming and making positive impacts across the businesses, the company is seeking an experienced project manager to drive and manage the firm&#8217;s strategic initiatives across the equities and derivatives trading business.<\/p>\n<p> The key responsibilities for this position are as follows: <\/p>\n<ul>\n<li>Lead the development and execution of key strategic initiatives across equities and derivatives markets, including cross-border programmes to enhance liquidity, market efficiency and integrity in line with regulatory and organisational priorities<\/li>\n<li>Analyse global market developments and regulatory trends, providing forward-looking insights and shaping strategies to address the evolving needs of market participants<\/li>\n<li>Build and maintain strong relationships with a wide range of stakeholders including technology teams, clients, regulators and regional partners, to enable effective collaboration and alignment<\/li>\n<li>Oversee the end-to-end delivery of strategic programmes, including planning, budgeting, and execution<\/li>\n<li>Maintain strong communication channels with key stakeholders, providing timely updates on project progress, risks, and emerging issues.<\/li>\n<li>Lead, manage, mentor and develop a high-performing team.<\/li>\n<\/ul>\n<p>Successful applicants will have the following skills and experience: <\/p>\n<ul>\n<li>University degree with min. 10 years relevant experience in financial markets, securities \/ derivatives trading, equity sales and \/ or equity research<\/li>\n<li>Experience in front office trading and \/ or trading strategy would be advantageous<\/li>\n<li>Proven experience in leading \/ executing strategic and business initiatives in sizeable, cross-departmental and complex financial institutions<\/li>\n<li>Strong market research, project management, analytical and problem-solving capabilities<\/li>\n<li>Strong knowledge of cross-border programs, equities and \/ or derivatives markets<\/li>\n<li>Skilled in presenting complex ideas and influencing stakeholders, proactive, and effective in building cross-functional relationships<\/li>\n<li>Excellent communication skills in English and Mandarin Chinese<\/li>\n<\/ul>\n<p> <\/p>\n<div>\n<div>\n<h2> <\/h2>\n<div><\/div>\n<h2> <\/h2>\n<\/div>\n<\/div>\n<div> <\/div>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YW15LmhvLjY3MjIxLjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Expanding Trading Business in Equities &amp; Derivatives Strategic Initiatives and Business Project Lead Mandarin Chinese Language is Required Our client is a leading international Financial Institution with a strong growth plan in place in their global markets business in Hong Kong. Committed to transforming&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[24,1228,18],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"work_type":[1703],"location":[1292],"class_list":["post-13227","job","type-job","status-publish","hentry","discipline-investments","discipline-operations","discipline-transformation-change-management","location-hong-kong"],"acf":{"job_reference":"JOB-052026-306529_1787213131","job_type":"Permanent","job_industry":"Investments|Operations|Transformation & Change Management","working_arrangement":"Office based","featured":"","start_date":"","expiry_date":"2026-09-03","salary_currency":"HKD","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Negotiable","custom_data":"","application_email":"amy.ho.67221.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=YW15LmhvLjY3MjIxLjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20","contact_name":"Amy Ho","contact_email":"Amy.Ho@ojexecutive.com","contact_telephone":"+852 2245 3320","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Hong Kong","job_location_raw":"Asia > Hong Kong","geo_lat":"22.3193039","geo_long":"114.1693611","geo_formatted_address":"Hong Kong","geo_city":"","geo_country_short":"HK","geo_country_long":"Hong Kong","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"","geo_administrative_area_level_1_long":"","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>VP, Trading Strategy Development &amp; Initiatives - Oliver James<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oliverjames.com\/nl\/jobs\/vp-trading-strategy-development-initiatives-13227\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"VP, Trading Strategy Development &amp; Initiatives\" \/>\n<meta property=\"og:description\" content=\"Expanding Trading Business in Equities &amp; Derivatives Strategic Initiatives and Business Project Lead Mandarin Chinese Language is Required Our client is a leading international Financial Institution with a strong growth plan in place in their global markets business in Hong Kong. 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Derivatives"},"content":{"rendered":"<ul>\n<li>All-rounded Operations Leader<strong> (Mandarin \/ Cantonese languages Required)<\/strong><\/li>\n<li>Participate in Industry Initiatives \/ Projects<\/li>\n<li>Securities Services, Custody Operations, Network Management, Business Management<\/li>\n<\/ul>\n<p>Our client is a fast-expanding Financial Institution with a solid focus in developing the Asia Financial Markets businesses. As part of strategic growth, the firm is seeking a high-calibre Operations Leader to manage an experienced team in Securities \/ Equities Operations. <\/p>\n<p> The key responsibilities for this position are as follows:<\/p>\n<p> <\/p>\n<ul>\n<li>Lead the team to ensure efficient and orderly clearing and settlement across equities, securities, exchange-traded and OTC derivatives markets<\/li>\n<li>Regularly identifying opportunities to enhance operational efficiency and implementing solutions supported by robust controls<\/li>\n<li>Cultivate strong partnerships across the local market ecosystem, engaging banks, brokers, exchanges, central depositories, central banks and regulatory bodies to strengthen collaboration<\/li>\n<li>Adapt quickly to evolving market conditions, contributing to transformation initiatives and reshaping operating models, policies and workflows<\/li>\n<li>Work closely with cross-functional teams including Operations, Product, Technology, Sales &amp; Marketing, Legal, Compliance and Risk, to advance post-trade business priorities<\/li>\n<li>Establish and continuously refine documentation frameworks, applying strong expertise in account administration, vendor oversight and contract governance<\/li>\n<li>Develop and sustain relationships with external counterparties, vendors, network and relevant stakeholders, while driving modernisation of legacy processes through structured improvement initiatives<\/li>\n<li>Manage client feedback effectively, leveraging market insight to address requests, enhance service delivery and provide training that improves engagement and awareness of new services and initiatives<\/li>\n<li>Lead market outreach, involve in industry initiatives, contribute to committee meetings, aligning internal stakeholders with market expectations while staying attuned to regulatory and industry developments and communicating key updates to relevant parties<\/li>\n<\/ul>\n<p>Successful applicants will have the following skills and experience: <\/p>\n<ul>\n<li>An University Degree in Finance, Business Administration or a related discipline<\/li>\n<li>Minimum 12-15 years&#8217; experience in Operations, Settlement, Clearing, Post-Trade Operations, Network Management, Business Management gained from Investment Banking, Securities Services, Custodian Services and \/ or Exchanges<\/li>\n<li>Strong knowledge in equities and securities products and services in the Hong Kong market<\/li>\n<li>Proven leadership and people management skills with a track record of developing teams through ongoing guidance and feedback<\/li>\n<li>Strong communication and stakeholder management capabilities, able to engage effectively with internal and external parties at all levels<\/li>\n<li>Self-driven, entrepreneurial and resourceful with good project lead \/ project management skills<\/li>\n<li>Good presentation and language skills in English, Cantonese and \/ or Mandarin<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/YW15LmhvLjI1MTA5LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>All-rounded Operations Leader (Mandarin \/ Cantonese languages Required) Participate in Industry Initiatives \/ Projects Securities Services, Custody Operations, Network Management, Business Management Our client is a fast-expanding Financial Institution with a solid focus in developing the Asia Financial Markets businesses. As part of strategic&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[24,1228,18],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"work_type":[1703],"location":[1292],"class_list":["post-13222","job","type-job","status-publish","hentry","discipline-investments","discipline-operations","discipline-transformation-change-management","location-hong-kong"],"acf":{"job_reference":"JOB-052026-307150_1787212954","job_type":"Permanent","job_industry":"Investments|Operations|Transformation & Change Management","working_arrangement":"Office based","featured":"","start_date":"","expiry_date":"2026-09-03","salary_currency":"HKD","salary_from":"","salary_to":"","salary_per":"","salary_benefits":"","salary":"Negotiable","custom_data":"","application_email":"amy.ho.25109.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=YW15LmhvLjI1MTA5LjExMzA5QG9saXZlcmphbWVzYXNzb2NpYXRlcy5hcGxpdHJhay5jb20","contact_name":"Amy Ho","contact_email":"Amy.Ho@ojexecutive.com","contact_telephone":"+852 2245 3320","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Hong Kong","job_location_raw":"Asia > Hong Kong","geo_lat":"22.3193039","geo_long":"114.1693611","geo_formatted_address":"Hong Kong","geo_city":"","geo_country_short":"HK","geo_country_long":"Hong Kong","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"","geo_administrative_area_level_1_long":"","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Head of Securities Operations, Equities &amp; Derivatives - Oliver James<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oliverjames.com\/nl\/jobs\/head-of-securities-operations-equities-derivatives-13222\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Head of Securities Operations, Equities &amp; Derivatives\" \/>\n<meta property=\"og:description\" content=\"All-rounded Operations Leader (Mandarin \/ Cantonese languages Required) Participate in Industry Initiatives \/ Projects Securities Services, Custody Operations, Network Management, Business Management Our client is a fast-expanding Financial Institution with a solid focus in developing the Asia Financial Markets businesses. 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The role will own key elements of the monthly, quarterly and annual financial close while gaining exposure to broader finance initiatives.<\/p>\n<p class=\"isSelectedEnd\">This is a great role for someone looking to learn Assurance\/Auditing or is currently working within a Financial Services organisation. <\/p>\n<h3>Core Responsibilities<\/h3>\n<ul data-spread=\"false\">\n<li>Prepare GAAP journal entries, reconciliations and accounting analyses<\/li>\n<li>Own key components of the financial close<\/li>\n<li>Prepare financial and management reporting<\/li>\n<li>Investigate variances and resolve accounting issues<\/li>\n<li>Support internal and external audits<\/li>\n<li>Partner with Finance and business teams on projects<\/li>\n<li>Improve close processes, reporting and automation<\/li>\n<\/ul>\n<h3>Qualifications<\/h3>\n<ul data-spread=\"false\">\n<li>4+ years of accounting \/ finance experience<\/li>\n<li>Strong US GAAP (accounting or Audit) and\/or financial close experience<\/li>\n<li>Bachelor&#8217;s degree in Accounting, Finance or related field<\/li>\n<li>Strong Excel and analytical skills<\/li>\n<li>Detail-oriented, proactive and deadline-driven<\/li>\n<li>Strong communication skills<\/li>\n<li>Insurance, financial services or complex corporate accounting experience preferred<\/li>\n<\/ul>\n<p>FOr more information, please please apply using the prompts provided.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/Q2hyaXMuRG9kZHMuODkzMDkuMTEzMDlAb2xpdmVyamFtZXNhc3NvY2lhdGVzLmFwbGl0cmFrLmNvbQ.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Location: Hartford, CT | Division: Finance Overview A growing financial services organization is seeking a Senior Accountant to join its Hartford finance team. 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Communications Platform (SMS) &#8211; Remote"},"content":{"rendered":"<p dir=\"ltr\"><strong>Principal Architect &#8211; Communications Platform (SMS)\/ Build-Buy Decision Lead &#8211; Remote Contract<\/strong><\/p>\n<p dir=\"ltr\">We&#8217;re partnering with a leading Insurance organization that&#8217;s evolving its SMS and communications platform capability, and is looking for an experienced SMS Architect to bring clarity and direction to a complex, multi-domain transformation.<\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\">This isn&#8217;t a traditional architecture role. We&#8217;re looking for someone vendor-neutral who can step into cross-domain complexity, close out technical decisions that span multiple teams, and translate them into sequenced, value-led delivery, without stepping on Product&#8217;s or Engineering&#8217;s toes.<\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\">Working across 3-4 teams spanning Business, Technology, and third-party vendors, you&#8217;ll define target and transition architecture for the SMS stack, assess integration patterns, and advise on the build vs. buy vs. reuse decisions that will shape the platform&#8217;s future.<\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\"><strong>Key responsibilities include:<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>Defining target and transition architecture across the SMS\/communications stack, including delivery, short codes, templates, consent, retention and orchestration.<\/li>\n<li>Understanding how core platform components (e.g. DCP, EP, SLX, Chorus) and Line of Business systems fit together, and the cross-domain impacts of architectural change.<\/li>\n<li>Advising on build vs. buy vs. reuse decisions, with the judgment to know when each is the right call.<\/li>\n<li>Working across 3-4 teams to understand integration patterns and assess the implications of decisions across each.<\/li>\n<li>Closing cross-domain technical decisions and translating them into sequenced, value-led delivery work.<\/li>\n<li>Supporting vendor evaluation, ideally staying through the first end-to-end implementation.<\/li>\n<li>Advising on the operating model: vendor management, consent enforcement, records\/legal hold, incident ownership and LOB adoption.<\/li>\n<\/ul>\n<p dir=\"ltr\">\n<p dir=\"ltr\">We&#8217;re looking for someone with strong Enterprise Architecture experience within SMS\/communications platforms, and a clear understanding of transition architecture and how decisions in one domain (e.g. login\/authentication) ripple into others.<\/p>\n<p dir=\"ltr\">\n<p dir=\"ltr\">You&#8217;ll be confident operating vendor-neutral, comfortable closing decisions across multiple stakeholder groups, and experienced enough to advise credibly on operating model considerations in a regulated environment. 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Infrastructure &amp; Operations<\/h1>\n<p class=\"isSelectedEnd\"><strong>Contract-to-Hire | W2 | 3-Month Initial Contract | $200K-$230K Permanent Salary (REMOTE)<\/strong><\/p>\n<p class=\"isSelectedEnd\">We are seeking a <strong>Director of Product &#8211; Infrastructure &amp; Operations<\/strong> to establish and lead a Product Management function across a broad Infrastructure &amp; Operations organization.<\/p>\n<p class=\"isSelectedEnd\">This is a high-impact leadership opportunity for an experienced Product leader who can bring structure, methodology, and strategic direction while remaining close enough to delivery to drive meaningful transformation.<\/p>\n<p class=\"isSelectedEnd\">The initial engagement will be <strong>W2 contract for 3 months<\/strong>, with the intention to convert to a <strong>permanent position at a salary of $200,000-$230,000<\/strong>.<\/p>\n<h2>The Role<\/h2>\n<p class=\"isSelectedEnd\">The Director will define the product vision, strategy, operating model, and product management standards across Infrastructure &amp; Operations.<\/p>\n<p class=\"isSelectedEnd\">The function spans:<\/p>\n<ul data-spread=\"false\">\n<li><strong>Cloud &amp; Infrastructure:<\/strong> AWS, Mainframe, Data Centres, Networking<\/li>\n<li><strong>Employee Experience:<\/strong> End-user devices, productivity, ServiceNow, Service Desk, and support engineering<\/li>\n<li><strong>Engineering &amp; Operations:<\/strong> DevOps, CI\/CD, Incident Management, Release\/CAB, and Managed File Transfer (MFT)<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">You will lead <strong>7 direct reports<\/strong> within a currently flat structure, bringing together Product Managers and Product Owners around a consistent product strategy and operating model.<\/p>\n<h2>Key Priorities<\/h2>\n<p class=\"isSelectedEnd\">This role will play a central part in several major transformation initiatives, including:<\/p>\n<ul data-spread=\"false\">\n<li><strong>Data Centre transformation:<\/strong> Supporting the exit from physical data centres by 2028 while retaining mainframe capabilities and removing open systems<\/li>\n<li><strong>MSP transformation:<\/strong> Reimagining the managed service provider contract, relationship, and operating model<\/li>\n<li><strong>Cloud transformation:<\/strong> Developing and embedding a mature Cloud operating model alongside a robust FinOps capability<\/li>\n<li><strong>Employee Experience:<\/strong> Continuing the transformation of the Employee Experience function and aligning services more closely to internal customer needs<\/li>\n<li><strong>Product maturity:<\/strong> Establishing consistent Product Management practices, frameworks, standards, and ways of working across Infrastructure &amp; Operations<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">The organization has some product foundations already in place, with the successful candidate working closely with the wider Enterprise Product organization to mature and scale these capabilities.<\/p>\n<h2>Key Responsibilities<\/h2>\n<ul data-spread=\"false\">\n<li>Establish and lead the Product Management function across Infrastructure &amp; Operations<\/li>\n<li>Define and communicate a clear product vision, strategy, and roadmap<\/li>\n<li>Establish consistent product frameworks, methodologies, and operating standards<\/li>\n<li>Create clear expectations around product maturity and define what &#8220;good&#8221; looks like<\/li>\n<li>Align Product Managers and Product Owners around a unified direction<\/li>\n<li>Own and improve product backlogs, epics, features, and user stories<\/li>\n<li>Translate infrastructure, engineering, and end-user needs into clearly defined products and services<\/li>\n<li>Balance long-term strategic planning with hands-on delivery oversight<\/li>\n<li>Lead, develop, and mentor a team of 7 direct reports<\/li>\n<li>Partner with senior stakeholders, Enterprise Product, engineering, application teams, and end users<\/li>\n<li>Drive product-led transformation across a complex hybrid technology environment<\/li>\n<li>Challenge existing approaches and introduce more effective ways of working<\/li>\n<\/ul>\n<h2>Experience Required<\/h2>\n<h3>Product Leadership<\/h3>\n<ul data-spread=\"false\">\n<li>Proven experience <strong>building, scaling, or transforming Product Management functions<\/strong><\/li>\n<li>Strong track record implementing Product Management frameworks, methodologies, and operating models<\/li>\n<li>Experience defining product standards, maturity models, and best practices<\/li>\n<li>Strong understanding of product backlogs, epics, features, user stories, roadmaps, and prioritization<\/li>\n<li>Comfortable operating at both <strong>strategic and hands-on levels<\/strong><\/li>\n<\/ul>\n<h3>Technical &amp; Infrastructure Background<\/h3>\n<p class=\"isSelectedEnd\">Candidates are likely to have a background in <strong>Infrastructure, Engineering, Technology, or a closely related discipline<\/strong>, with strong understanding of:<\/p>\n<ul data-spread=\"false\">\n<li>AWS \/ Cloud infrastructure<\/li>\n<li>Mainframe environments<\/li>\n<li>Data Centres<\/li>\n<li>Networking<\/li>\n<li>End-user computing and device services<\/li>\n<li>DevOps and CI\/CD<\/li>\n<li>IT Service Management \/ ServiceNow<\/li>\n<li>Infrastructure operations and managed service environments<\/li>\n<\/ul>\n<p class=\"isSelectedEnd\">You should be comfortable working with technical teams while translating complex technology requirements into products and services that deliver value to internal customers.<\/p>\n<h3>Leadership &amp; Delivery<\/h3>\n<ul data-spread=\"false\">\n<li>Proven experience building and leading high-performing teams<\/li>\n<li>Experience operating within complex, hybrid delivery environments<\/li>\n<li>Ability to move between strategic leadership and tactical execution<\/li>\n<li>Strong stakeholder management and executive communication skills<\/li>\n<li>Demonstrated ability to influence and challenge senior stakeholders<\/li>\n<\/ul>\n<h2>The Ideal Candidate<\/h2>\n<p class=\"isSelectedEnd\">We are looking for someone who is:<\/p>\n<ul data-spread=\"false\">\n<li><strong>Highly independent and self-directed<\/strong><\/li>\n<li>A strong communicator and credible senior stakeholder partner<\/li>\n<li>Comfortable challenging established thinking<\/li>\n<li>Collaborative rather than a lone operator<\/li>\n<li>Able to build trust across technical and business teams<\/li>\n<li>Pragmatic and delivery-focused<\/li>\n<li>Self-aware and transparent about strengths and development areas<\/li>\n<li>Comfortable bringing structure and methodology without creating unnecessary bureaucracy<\/li>\n<\/ul>\n<h2>Why This Opportunity?<\/h2>\n<p class=\"isSelectedEnd\">This is an opportunity to <strong>shape and mature Product Management across a significant Infrastructure &amp; Operations organization<\/strong> and have direct influence over major technology transformation initiatives.<\/p>\n<p>The successful candidate will have the opportunity to establish the product operating model, develop the team, influence major infrastructure decisions, and help transition the organization toward a more mature, product-led approach.<\/p>\n<p> <\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/QmVuLkphcnZpcy4yMjkyMS4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Director of Product &#8211; Infrastructure &amp; Operations Contract-to-Hire | W2 | 3-Month Initial Contract | $200K-$230K Permanent Salary (REMOTE) We are seeking a Director of Product &#8211; Infrastructure &amp; Operations to establish and lead a Product Management function across a broad Infrastructure &amp; Operations&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"work_type":[1701],"location":[1310],"class_list":["post-13212","job","type-job","status-publish","hentry","location-new-york"],"acf":{"job_reference":"JOB-052026-305619_1787142095","job_type":"Permanent","job_industry":"","working_arrangement":"Remote","featured":"","start_date":"ASAP","expiry_date":"2026-08-26","salary_currency":"USD","salary_from":"200000","salary_to":"230000","salary_per":"annum","salary_benefits":"","salary":"US$200000 - US$230000 per annum","custom_data":"","application_email":"Ben.Jarvis.22921.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=QmVuLkphcnZpcy4yMjkyMS4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t","contact_name":"Ben Jarvis","contact_email":"Ben.Jarvis@oliverjames.com","contact_telephone":"+44 161 694 0823","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"New York","job_location_raw":"North America > USA > New York","geo_lat":"40.7127753","geo_long":"-74.0059728","geo_formatted_address":"New York, NY, USA","geo_city":"New York","geo_country_short":"US","geo_country_long":"United States","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"NY","geo_administrative_area_level_1_long":"New York","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Director of Product (Infra) - Oliver James<\/title>\n<meta name=\"description\" content=\"Director of Product - Infrastructure &amp; 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12-month FTC"},"content":{"rendered":"<ul>\n<li><strong>12-Month Fixed Term Contract \/ Day rate Contract <\/strong><\/li>\n<li><strong>Dublin City Centre <\/strong><\/li>\n<li><strong>Hybrid 3 days in\/ 2 days remote<\/strong><\/li>\n<\/ul>\n<p><strong>About the Role<\/strong><\/p>\n<p>We are delighted to support our esteemed client, a leading and innovative company in the insurance industry, in their search for a highly skilled Accounts Payable Specialist. This permanent position offers a unique opportunity to enhance your career in a supportive and dynamic environment.<\/p>\n<p>The<strong> Senior Accounts Payable Specialist<\/strong> is to join a small, professional Finance team in central Dublin. This is a hands-on, delivery-focused role suited to someone who can hit the ground running, take ownership of day-to-day AP and cash activities, and support an efficient month-end close. You will work closely with Finance colleagues across international locations.<\/p>\n<p><strong>Key Responsibilities<\/strong><\/p>\n<p><strong>Accounts Payable &amp; Payments<\/strong><\/p>\n<ul>\n<li>Own the end-to-end AP process, including invoice receipt, validation, coding, posting, and approvals.<\/li>\n<li>Process payments to vendors, clients, and group entities through ERP and banking platforms.<\/li>\n<li>Manage high-value, low-volume transactions.<\/li>\n<li>Resolve AP and payment queries with internal stakeholders.<\/li>\n<li>Maintain accurate, complete, and audit-ready documentation.<\/li>\n<\/ul>\n<p><strong>Cash Management<\/strong><\/p>\n<ul>\n<li>Monitor daily cash balances and movements.<\/li>\n<li>Support payment runs, ad-hoc payments, and international transactions.<\/li>\n<li>Liaise with Group Finance as required.<\/li>\n<li>Ensure cash activity is accurately recorded and reconciled.<\/li>\n<\/ul>\n<p><strong>Reconciliations &amp; Month-End<\/strong><\/p>\n<ul>\n<li>Support the month-end close, particularly AP and cash balances.<\/li>\n<li>Prepare monthly bank, balance sheet, and income statement reconciliations.<\/li>\n<li>Produce cash and expense analysis.<\/li>\n<li>Investigate and resolve reconciling items promptly.<\/li>\n<li>Maintain high-quality reconciliations for audit and internal review.<\/li>\n<\/ul>\n<p><strong>Reporting &amp; 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Hybrid role managing AP, cash, reconciliations and reporting.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oliverjames.com\/nl\/jobs\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Senior Accounts Payable\/ Cash Specialist - 12-month FTC\" \/>\n<meta property=\"og:description\" content=\"12-month Senior Accounts Payable Specialist contract in Dublin City Centre. Hybrid role managing AP, cash, reconciliations and reporting.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.oliverjames.com\/nl\/jobs\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\/\" \/>\n<meta property=\"og:site_name\" content=\"Oliver James\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-19T10:31:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/counter.adcourier.com\/VnkuRG9hbi42NzUwNy4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.oliverjames.com\\\/nl\\\/jobs\\\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\\\/\",\"url\":\"https:\\\/\\\/www.oliverjames.com\\\/nl\\\/jobs\\\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\\\/\",\"name\":\"Senior Accounts Payable\\\/ Cash Specialist - 12-month FTC - Oliver James\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.oliverjames.com\\\/nl\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.oliverjames.com\\\/nl\\\/jobs\\\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.oliverjames.com\\\/nl\\\/jobs\\\/senior-accounts-payable-cash-specialist-12-month-ftc-13210\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/counter.adcourier.com\\\/VnkuRG9hbi42NzUwNy4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\",\"datePublished\":\"2026-08-19T10:31:16+00:00\",\"dateModified\":\"2026-08-19T10:31:22+00:00\",\"description\":\"12-month Senior Accounts Payable Specialist contract in Dublin City Centre. 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In deze rol combineer je een stevige financi\u00eble basis met teamco\u00f6rdinatie, procesverbetering en automatisering. Je krijgt de vrijheid om werkwijzen slimmer in te richten en hebt direct invloed op de verdere professionalisering van Finance.<\/p>\n<p>Je komt terecht in een compact Finance-team binnen een internationale organisatie. Je co\u00f6rdineert de dagelijkse werkzaamheden, begeleidt twee financecollega&#8217;s en werkt zelf actief mee aan een betrouwbare financi\u00eble administratie.<\/p>\n<h2>Wat ga je doen?<\/h2>\n<ul>\n<li>\n<p>Co\u00f6rdineren van de dagelijkse werkzaamheden binnen het Finance-team;<\/p>\n<\/li>\n<li>\n<p>Begeleiden en ondersteunen van twee financecollega&#8217;s;<\/p>\n<\/li>\n<li>\n<p>Beheren en controleren van het grootboek;<\/p>\n<\/li>\n<li>\n<p>Verwerken en controleren van facturen, financi\u00eble transacties en bankmutaties;<\/p>\n<\/li>\n<li>\n<p>Ondersteunen bij maandafsluitingen en balansreconciliaties;<\/p>\n<\/li>\n<li>\n<p>Automatiseren en optimaliseren van financi\u00eble processen;<\/p>\n<\/li>\n<li>\n<p>Professionaliseren van het expensemanagementproces;<\/p>\n<\/li>\n<li>\n<p>Verminderen van handmatige werkzaamheden en Excel-afhankelijke processen;<\/p>\n<\/li>\n<li>\n<p>Signaleren van verbetermogelijkheden en deze zelfstandig implementeren;<\/p>\n<\/li>\n<li>\n<p>Begeleiden van veranderingen binnen de Finance-organisatie;<\/p>\n<\/li>\n<li>\n<p>Meenemen van collega&#8217;s in nieuwe systemen, processen en werkwijzen;<\/p>\n<\/li>\n<li>\n<p>Bijdragen aan de optimalisatie en internationale uitrol van het ERP-landschap.<\/p>\n<\/li>\n<\/ul>\n<h2>Waarom is dit een interessante stap?<\/h2>\n<p>Dit is geen traditionele administratieve functie waarin je alleen bestaande processen uitvoert. Je krijgt juist de ruimte om kritisch te kijken naar wat slimmer, sneller en beter kan.<\/p>\n<p>Van het automatiseren van handmatige werkzaamheden tot het verbeteren van financi\u00eble workflows: jij ziet waar kansen liggen en zet deze om in concrete oplossingen. Daarbij vorm je de verbindende schakel tussen de administratie, het team en de verdere digitalisering van Finance.<\/p>\n<h2>Wat breng je mee?<\/h2>\n<ul>\n<li>\n<p>Een afgeronde financi\u00eble studie;<\/p>\n<\/li>\n<li>\n<p>Ervaring binnen financi\u00eble administratie, accounting of grootboekbeheer;<\/p>\n<\/li>\n<li>\n<p>Ervaring met maandafsluitingen en balansreconciliaties;<\/p>\n<\/li>\n<li>\n<p>Affiniteit met procesoptimalisatie, automatisering en financi\u00eble systemen;<\/p>\n<\/li>\n<li>\n<p>Ervaring met of de ambitie om collega&#8217;s te begeleiden;<\/p>\n<\/li>\n<li>\n<p>Een proactieve houding en het vermogen om zelfstandig verbeteringen door te voeren;<\/p>\n<\/li>\n<li>\n<p>Goede communicatieve vaardigheden;<\/p>\n<\/li>\n<li>\n<p>Het vermogen om mensen mee te krijgen in veranderingen.<\/p>\n<\/li>\n<\/ul>\n<h2>Wat kun je verwachten?<\/h2>\n<ul>\n<li>\n<p>Een brede rol op het snijvlak van accounting, co\u00f6rdinatie en procesoptimalisatie;<\/p>\n<\/li>\n<li>\n<p>Veel ruimte om je eigen idee\u00ebn daadwerkelijk uit te voeren;<\/p>\n<\/li>\n<li>\n<p>Een zichtbare positie binnen een internationale organisatie;<\/p>\n<\/li>\n<li>\n<p>Betrokkenheid bij automatiserings-, verander- en ERP-trajecten;<\/p>\n<\/li>\n<li>\n<p>Een compact team met korte lijnen en veel verantwoordelijkheid;<\/p>\n<\/li>\n<\/ul>\n<h2>Oliver James<\/h2>\n<p>Kies je voor Oliver James, dan kies je voor een betrouwbare partner met een sterk netwerk binnen de financi\u00eble sector. Via ons krijg je toegang tot uitdagende functies bij toonaangevende nationale en internationale organisaties.<\/p>\n<p>Bij Oliver James investeren we actief in jouw ontwikkeling. Naast persoonlijke begeleiding krijg je toegang tot diverse opleidingen en trainingen, zodat jij jezelf zowel inhoudelijk als persoonlijk blijft ontwikkelen.<\/p>\n<p>Wij begeleiden je gedurende het volledige sollicitatieproces, van eerste kennismaking tot je eerste werkdag en daarna.<\/p>\n<p><strong>Wij zetten de eerste stap door je van A tot Z te begeleiden. Zet jij de tweede?<\/strong><\/p>\n<\/p>\n<p><strong>Interesse?<\/strong> Neem gerust contact met mij op voor meer informatie over deze vacature. Ik vertel je graag meer over de organisatie, het team en de mogelijkheden.<\/p>\n<p>coen.brasz@hotmail.com | 0639520416<\/p>\n<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/counter.adcourier.com\/Q29lbi5CcmFzei4yNzE5My4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t.gif\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Co\u00f6rdinator Finance Wil jij meer doen dan alleen zorgen dat de cijfers kloppen? In deze rol combineer je een stevige financi\u00eble basis met teamco\u00f6rdinatie, procesverbetering en automatisering. Je krijgt de vrijheid om werkwijzen slimmer in te richten en hebt direct invloed op de verdere&#8230;<\/p>\n","protected":false},"author":0,"featured_media":0,"template":"","meta":{"_acf_changed":false},"jobrelay_source":[1247,1248],"discipline":[19],"industry":[],"contract_type":[1225],"vacancy_type":[1274],"work_type":[],"location":[1658],"class_list":["post-13206","job","type-job","status-publish","hentry","discipline-accountancy-finance","location-overijssel"],"acf":{"job_reference":"JOB-082026-313172_1787125389","job_type":"Permanent","job_industry":"Accountancy & Finance","working_arrangement":"","featured":"","start_date":"","expiry_date":"2026-08-26","salary_currency":"EUR","salary_from":"4800","salary_to":"5300","salary_per":"month","salary_benefits":"","salary":"\u20ac4800 - \u20ac5300 per maand","custom_data":"","application_email":"Coen.Brasz.27193.11309@oliverjamesassociates.aplitrak.com","application_url":"https:\/\/www.aplitrak.com\/?adid=Q29lbi5CcmFzei4yNzE5My4xMTMwOUBvbGl2ZXJqYW1lc2Fzc29jaWF0ZXMuYXBsaXRyYWsuY29t","contact_name":"Coen Brasz","contact_email":"Coen.Brasz@oliverjames.com","contact_telephone":"+31 020 808 1507","contact_url":"","company_name":"","company_tagline":"","company_website":"","company_twitter":"","company_logo":"","company_video":"","job_location":"Overijssel","job_location_raw":"Europa > Nederland > Overijssel","geo_lat":"52.4387814","geo_long":"6.5016411","geo_formatted_address":"Overijssel, Netherlands","geo_city":"","geo_country_short":"NL","geo_country_long":"Netherlands","geo_administrative_area_level_2_short":"","geo_administrative_area_level_2_long":"","geo_administrative_area_level_1_short":"OV","geo_administrative_area_level_1_long":"Overijssel","talentlink_job_id":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - 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