We are seeking a highly skilled Head of Programme Management / ERP Programme Manager to join a retail conglomerate. In this role, you will lead the project management function for our multi-year Retail Merchandising ERP Transformation and Implementation programme, which is currently entering Year 2 of a 3-year implementation roadmap.
Position Overview
Reporting directly to the Programme Director, you will lead and optimize the overall Project Management Office (PMO) for a landmark, multi-year digital and process transformation. This enterprise-wide initiative spans major strategic business units within a premier, multi-format retail conglomerate based in Hong Kong.
Key Responsibilities
- Programme Leadership: Direct and operate the core PMO function, establishing robust governance, frameworks, and performance standards across the enterprise.
- Strategic Execution: Partner closely with the Programme Director to steer overall programme planning, resource allocation, and roadmap execution.
- ERP Transformation: Oversee the successful delivery and integration of a multi-year Retail Merchandising ERP (Oracle) implementation, ensuring strict alignment with overarching business goals and value realization.
- Methodology & Governance: Design, refine, and champion agile/waterfall hybrid methodologies. Facilitate critical steering governance meetings, managing scope, deliverables, and executive sign-offs.
- Risk & Milestone Management: Track critical path milestones and cross-programme dependencies. Proactively identify, mitigate, and resolve complex risks and blockers alongside senior business owners.
- Documentation Excellence: Champion the integrity of programme templates, standards (including induction guides, reporting frameworks, and gate forms), and knowledge repositories within SharePoint.
Required Qualifications & Expertise
- Experience: 10+ years of progressive project/programme management experience, with a proven track record in a dedicated leadership or PMO Lead capacity.
- Technical Specialization: A highly driven, tech-savvy Programme Manager with deep, hands-on expertise in Oracle ERP systems, specifically Oracle Retail.
- Professional Background: Prior experience within a top-tier management or technology consultancy is highly advantageous.
- Communication & Presence: Exceptional interpersonal and political acumen, with the confidence to collaborate, influence, and present seamlessly to senior leadership in a boardroom setting.
- Language Skills: Full professional fluency (written and spoken) in English, Cantonese, and Mandarin is strictly required for regional stakeholder engagement.
- Certifications: Project Management Professional (PMP), Prince2, or an equivalent recognized qualification is highly preferred.
- Education: Bachelor’s degree in Business Administration, Management, Information Technology, or a related discipline.
- Core Competencies: Elite analytical mindset, superior problem-solving capabilities, and meticulous attention to detail within fast-paced, complex corporate environments.
