Operational Resilience & Vendor Management Specialist
Manchester | Hybrid Working (2-3 Days Per Week)
The Opportunity
We’re seeking an Operational Resilience & Vendor Management Specialist to join a leading insurance organisation and play a key role in strengthening operational resilience, business continuity, and third-party risk management.
Working closely with stakeholders across the business, you’ll support resilience planning, vendor oversight, regulatory compliance, incident management, and governance activities within a highly regulated environment.
Key Responsibilities
- Support Operational Resilience, Business Continuity and Vendor Management frameworks.
- Produce incident reports, root cause analyses, lessons learned and remediation plans.
- Conduct business impact assessments and identify critical business services.
- Monitor third-party suppliers, SLAs, KPIs and resilience capabilities.
- Support vendor onboarding, due diligence and contract reviews.
- Maintain resilience documentation, policies and regulatory submissions.
- Prepare reports and presentations for senior leadership and governance forums.
- Monitor regulatory developments and assess business impacts.
About You
- Experience in Operational Resilience, Vendor Management, Third Party Risk or Business Continuity.
- Strong understanding of FCA, PRA and/or Lloyd’s regulations.
- Experience within insurance or another regulated industry.
- Excellent report writing and stakeholder management skills.
- Ability to influence, challenge and work collaboratively across all levels of the business.
If you’re looking to further your career in Operational Resilience within a supportive and evolving environment, we’d love to hear from you.
