About the Role
A leading organization in the insurance sector is seeking an experienced Business Analyst to support a major process automation project. The successful candidate will bring expertise in finance and reporting transformation, process mapping, and automation tools such as ServiceNow.
This is a unique opportunity to work on high-impact initiatives that improve operational efficiency and optimize workflows for a growing, innovative business.
Key Responsibilities
- Process Analysis & Mapping:
- Partner with stakeholders to analyze and document current finance and reporting processes.
- Map out future-state processes to enable seamless integration into automation tools (e.g., ServiceNow, BluePrism, Unify etc.).
- Identify inefficiencies and propose solutions to enhance process performance.
- Automation Project Support:
- Collaborate with developers and technical teams to ensure accurate input of mapped processes into automation tools.
- Validate automation outputs and ensure alignment with business requirements.
- Stakeholder Management:
- Facilitate workshops and discussions to gather, refine, and prioritize business requirements.
- Serve as the liaison between business and technical teams, ensuring clarity and alignment throughout the project lifecycle.
- Data and Reporting Transformation:
- Support the design and delivery of automated finance and reporting workflows.
- Identify data requirements, key metrics, and reporting improvements to maximize automation outcomes.
- Insurance Industry Expertise:
- Leverage your understanding of the insurance industry to address specific challenges and ensure compliance with regulatory standards.
Ideal Candidate Profile
- Experience:
- 8+ years of Business Analyst experience, preferably within the insurance industry.
- Proven track record in finance and reporting transformation projects.
- Strong experience in process mapping and optimization for automation tools (e.g., ServiceNow).
- Skills:
- Excellent communication and stakeholder management skills.
- Strong analytical and critical thinking abilities.
- Proficiency in automation platforms and familiarity with finance systems and reporting workflows.
- Education:
- Bachelor’s degree in Business Administration, Finance, IT, or a related field.
- Preferred Certifications:
- Business Analysis certifications (e.g., CBAP, PMI-PBA).
- Certifications in ServiceNow or other process automation tools.
Why Consider This Opportunity?
- Work on a high-impact process automation project for a leading organization.
- Gain exposure to cutting-edge tools and methodologies in process automation.
- Collaborate with a talented team in a dynamic and supportive environment.
- Competitive compensation and benefits package.
