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Digital Experience Project Manager

Our client, in the Not For Profit & Education sector, is seeking a diligent and experienced Project Manager to join their Change Management team. This contract position offers the opportunity to significantly impact their ongoing projects focused on enhancing user experiences across digital platforms. The Project Manager ensures clear plans, dependencies, and communications are in place, and that vendor partners are effectively selected, onboarded, and managed to deliver business outcomes.

Role & Responsibilities:

  • Lead interdisciplinary teams to deliver project milestones on time and within budget
  • Develop and implement user experience strategies aligning with the organization’s educational and social goals
  • Manage all stages of the design and implementation process of User Experience projects
  • Collaborate closely with stakeholders to capture project requirements, ensuring alignment with business objectives
  • Monitor project progress against key performance metrics and prepare detailed reports for senior management
  • Anticipate and resolve any issues related to user experience that may impact project delivery

Key Skills:

  • 5+ years of professional experience with at least 3 years leading technology or product delivery projects;
  • Proven track record managing third-party/SaaS implementations and vendor relationships
  • Experience in Agile environments and proficiency with Jira tools.
  • Excellent interpersonal, communication, negotiation, and conflict resolution skills; able to influence across levels and functions.
  • Strong project management skills with expertise in managing User Experience projects
  • Proficient in Project Management software designed for Enterprise Resource Planning and Customer Relationship Management
  • Excellent communication, leadership, and interpersonal skills
  • Demonstrated ability to work effectively in a team-oriented environment
  • Ability to strategize, implement, and integrate User Experience improvements with an organization’s mission
  • Knowledge and experience in the non-profit and/or education sectors are highly advantageous