-
Bridge business and technology by translating business needs into technical requirements.
-
Gather, analyze, and document requirements from stakeholders, ensuring clarity and alignment with project goals.
-
Collaborate with IT teams to design solutions that are technically feasible and meet business objectives.
-
Support system design and integration by providing detailed functional specifications and workflows.
-
Conduct gap analysis between current systems and desired outcomes, recommending improvements.
-
Facilitate communication between business users, developers, and vendors to ensure smooth project delivery.
-
Assist in testing and validation of new systems or enhancements, ensuring they meet requirements.
-
Provide ongoing support for implemented solutions, including troubleshooting and process optimization.
