Market Research Analyst/ Research Consultants
Salary : £45,000 | Flexible working
We help leading Financial Services organisations understand how they perform against their peers across a wide range of customer, digital, and operational KPIs. We are looking for someone from a consulting background.
As a Senior Associate, you will work directly with well-known brands, combining data interpretation, qualitative research, and sector knowledge to help clients improve their performance. This role is consultative at its core: you’ll analyse trends, identify best practice, draw insights from unique datasets, and present your findings to senior stakeholders.
You’ll join a collaborative and curious team with strong progression opportunities, where you’ll develop your expertise in Financial Services and client advisory work.
Client Insight & Advisory
- Build strong relationships with clients and understand their strategic priorities.
- Deliver clear, actionable insights using exclusive datasets and secondary research.
- Present findings and recommendations to senior stakeholders with confidence and clarity.
Research & Insight Generation
- Analyse performance data to identify trends, challenges, and opportunities.
- Conduct qualitative and desk research to identify best practice in digital servicing, customer journeys, and operational performance.
- Combine qualitative and quantitative insight to create compelling narratives for clients.
Benchmarking & Analysis
- Use benchmarking data to help clients understand how they compare to peers.
- Translate detailed information into concise, logical insights that support strategic decision-making.
- Work independently to manage research tasks, meet deadlines, and ensure high-quality outputs.
Collaboration & Development
- Work with an experienced team in a supportive, flexible environment.
- Contribute to presentations, reports, and client workshops.
- Build your knowledge of the Financial Services sector while developing your consulting skillset.
What We’re Looking For
- Around 2 years’ experience in consulting, market research, customer insight, CX, strategy, or a similar client-facing, analytical role.
- Experience working with complex information and turning it into clear insights and recommendations.
- Strong communication skills and confidence presenting to clients or internal stakeholders.
- Ability to conduct secondary research, analyse qualitative themes, and understand customer and digital trends.
- Excellent organisation, with the ability to work independently and manage multiple deadlines.
- Strong proficiency in Excel and PowerPoint.
Who This Role Suits
This is the perfect opportunity for someone from a Market Research, Customer Insight, or Consulting background who enjoys:
- Solving problems using insight rather than technical analytics
- Working closely with clients
- Exploring customer, digital, and operational performance
- Creating well-structured, strategic recommendations
- Growing quickly in a role with real influence and visibility
Please Click “APPLY” or email [email protected]
