Key Responsibilities
- Assist in preparing self-assessment reviews and support the delivery of associated action plans
- Participate in internal governance forums related to resilience, protection, and outsourcing
- Support business owners in fulfilling requirements under Protection & Resilience standards, including due diligence and risk assessments
- Contribute to Business Continuity Management activities, including impact assessments, identification of critical functions, and testing of continuity plans
- Help ensure employees understand their roles and responsibilities in the event of disruptions
- Support emergency response efforts as part of the local response structure, helping to safeguard employees and operations
- Assist in identifying potential crisis scenarios and assessing emerging threats relevant to the business
- Help ensure appropriate training and preparedness for individuals involved in crisis and emergency response functions
- Support incident management processes across both IT and non-IT events, including coordination of major ICT-related incidents
- Contribute to incident classification and response processes, including participation in response teams when activated
- Assist in Identity & Access Management processes, ensuring appropriate access controls, role management, and segregation of duties
- Working closely with Internal and External stakeholders including Senior leadership, business unit heads, operations teams, information security, data protection, and other specialist functions and Third-party service providers, administrators, and external consultants
Key requirements:
- Degree in business, economics, law, or a related field
- At least 5 years’ experience within financial services (insurance or consulting experience beneficial)
- Strong understanding of Protection & Resilience disciplines
- Experience with risk management, business continuity, or operational resilience frameworks
- Project management capabilities
- Ability to manage multiple priorities, including urgent and time-sensitive issues
- Experience managing internal and external stakeholders and monitoring service delivery against SLAs
- Good understanding of business processes and organisational objectives
- Proactive and capable of working independently and collaboratively
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Strong interpersonal skills with the ability to build relationships across teams
