We are looking for a Claims Technical Director – Excess Claims to join our team in Los Angeles, CA.
Essential Job Functions and Responsibilities
- Manages a book of excess claims for a significant size, complex product(s) or for the line of business. Claims managed would include complex coverage and mass tort matters.
- Responsible for conducting thorough investigations, critically assessing coverage and liability, and formulating strategic approaches to claim resolution.
- Analyzes and negotiates settlements within prescribed authority, and participates in arbitrations, mediations, depositions, or trials.
- Develops and implements strategic coverage decisions, determining outcomes, and formulating negotiation strategies for stakeholders.
- Oversees the issuance of payments within assigned authority limits, ensuring accuracy and timeliness.
- Ensures all correspondence, reports, and settlement agreements are accurately documented and strategically managed.
- Serves as the technical expert on a product(s).
- Evaluates and makes recommendations to executive management on internal and external issues of strategic importance to a product(s).
- Accountable for achieving performance targets/business results.
- Performs other duties as assigned.
Job Requirements
- Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
- Generally, a minimum of 15 years of experience in property and casualty claims handling. Completion of a professional designation preferred, such as Associate in Claims (AIC).
- Operates at the highest authority level on complex, high-impact assignments, possessing extensive technical knowledge and skills in both product and industry.
- Ensures all correspondence, reports, and settlement agreements are accurately documented and strategically managed.
- Serves as the technical expert on a product(s).
- Excellent analytical, negotiation, and problem-solving skills.
- Ensures compliance with all legal, statutory, and regulatory requirements.
- Accountable for achieving performance targets/business results. Provides technical advice and support to lower-level positions, management, and other departments.
- Requires prolonged sitting.
- Requires continuous use of computer.
- May lift, carry, push, or pull objects up to 10 lbs.
- Great American’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site at our Downtown Los Angeles office four days a week, with the flexibility to work one day remotely. Core in‑office days are Tuesday-Thursday, with the fourth day determined by business needs.
