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Bank - Trading Desktop Support (up to 55K)

  • Location:

    Hong Kong

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Chloe Chan

  • Contact email:

    Chloe.Chan@oliverjames.com

  • Job ref:

    JOB-042021-141288_1624929542

  • Published:

    about 1 month ago

  • Expiry date:

    2021-07-29

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Duties

  • Providing day-to-day support of technology Infrastructure
  • Consisting of Lenovo laptops, HP desktop PCs and Servers using the Windows Operating System; Cisco routers, switches and firewalls and voice systems from Mitel.
  • Establish and maintain service level relationship with local Technology service providers
  • Perform daily AM and PM system checks as per documented procedures and distribution of status reports
  • 24x7 on-call support duty

Requirements

  • Trade Support and general financial system support knowledge
  • Solid foundation in hardware troubleshooting/replacement and market data service support
  • 3 years Technology Support experience in Trading environment
  • Knowledge of market data applications, specifically Bloomberg and Reuters products
  • Solid understanding of trading and the financial markets
  • Excellent PC troubleshooting and break / fix skills

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