Business Analyst - Insurance Sector
Location: City of London (Hybrid - 3 days office / 2 days remote)
Job Type: Permanent
Salary: Competitive + Benefits
About the Role
A fantastic opportunity has arisen for an experienced Business Analyst to join a dynamic and expanding insurance group at the heart of the London Market. This Group-level role supports a close-knit Product team and plays a critical part in integrating newly acquired businesses, improving business processes, and driving operational efficiencies across the organisation.
This is an exciting time to join a company undergoing rapid growth through strategic acquisitions. You'll work with senior stakeholders across the business, leading analysis initiatives that underpin large-scale transformation and technology-driven projects.
What You'll Be Doing
- Lead business analysis for post-acquisition integrations, from process mapping to gap analysis.
- Collaborate with leadership to translate strategic goals into actionable business and technical requirements.
- Conduct data-driven analysis to uncover insights and inform decision-making.
- Produce and maintain documentation including business cases, functional specs, process flows, and user guides.
- Support change initiatives, ensuring successful adoption of new systems and processes.
- Act as a bridge between business units, IT, and external vendors.
- Monitor KPIs and contribute to continuous improvement efforts.
- Deliver work packages aligned with the Group Project Framework.
About You
You are a skilled communicator and problem solver with a passion for turning business needs into workable solutions. You are equally comfortable challenging the status quo as you are supporting stakeholders through change.
Key Requirements:
- 5+ years' experience in a Business Analyst role within insurance or financial services.
- Solid understanding of the London Market and core insurance operations (claims, underwriting, etc.).
- Proven experience with systems integration, data migration, and transformation.
- Proficient in both Agile and Waterfall methodologies.
- Strong experience with tools such as Azure DevOps, JIRA, Confluence, Power BI, and Excel.
- Expertise in process mapping (e.g., BPMN/UML) and business process optimisation.
- Able to work independently, estimate and plan work, and liaise confidently across technical and business teams.
Desirable Certifications (not essential):
- BCS Diploma in Business Analysis or CBAP
- AgileBA certification
- CII Insurance qualifications (Certificate, Diploma, or ACII)
Why Join?
- Work on impactful, high-visibility projects at group level.
- Hybrid working model promoting flexibility and work-life balance.
- Collaborative, friendly culture with a strong "can-do" attitude.
- Exposure to a variety of business areas during a time of strategic growth.
Confidentiality Notice:
This role is with a highly respected and fast-growing insurance group. Client details will be disclosed during introductory calls.
Apply Now
If you're a confident Business Analyst with insurance sector experience and a passion for transformation, we want to hear from you.
