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Business Analyst - Program Onboarding - TPA/MGA

  • Location:

    New York

  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:

    Up to US$60 per hour

  • Contact:

    Connor Wallace-Sims

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Duration:

    6+ Months

  • Expiry date:


  • Startdate:


What is driving this need from a business perspective? The organization has an opening for a strong Senior BA (with Business Systems Analysis experience preferred) to support the onboarding of new MGA/TPA partners in our Insurance Programs area. This will be a customer-facing role and thus requires excellent communication skills in addition to the required technical skills. Since data-integration is the core deliverable for many of the required activities, the ideal candidate will have strong data-analysis capabilities.

Travel expectations: Travel is unlikely, but there's a possibility of occasional short trips within the USA.

Required Skills and Experience:

  • Generally:
    • Policy Admin/Claims Admin or Underwriting experience, in Property/Casualty field
    • User requirements elicitation, analysis, and documentation
    • Experience working with agile teams; can manage multiple assignments effectively
    • Ability to lead requirements workshops/JAD sessions
    • Expert-level Microsoft Excel capabilities (concatenation, V-look ups, pivots, etc.)
    • Expert-level data analysis skills (SQL queries; table joins; data dictionary; report design; file layout comparisons; data warehouse/data repository experience)
    • Gap analysis between current and future state needs
    • Ability to compose QA/UAT plans and manage test execution with business users
    • Defect management and resolution
    • Excellent command of written and spoken English
    • Strong influencing and leadership skills
    • Self-directed, persistent, results-oriented, flexible to accommodate diverse working styles
  • Ideal Candidate:
    • Deep experience in Property Casualty or Specialty Insurance
    • Prior experience with onboarding MGA/TPA partners
    • Data integration specialist
    • Process analysis and diagramming is a plus

The world of contracting: Where stability meets flexibility | Wednesday 20 Oct | 1pm

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