I have partnered with a growing end user seeking a dedicated Dynamics 365 CE and Policy Systems Technology Manager to join their growing team. This is a unique opportunity to influence and improve the technology landscape.

Key Responsibilities:

• Systems Improvement: Shape and deliver improvement projects for our Sales, CRM, and Policy Administration systems.
• Production Support: Manage system support, working closely with business operations to minimize post go-live manual support.
• Team Leadership: Lead and coach a team of 5+ business analysts, overseeing their project assignments and performance.
• Process Improvement: Enhance methods for requirements gathering, process design, and user acceptance testing.

Qualifications:

• 5+ years in Project Management or Senior Business Analyst roles, with experience in CRM and Policy Admin systems.
• Proven track record in requirements gathering, process design, and user acceptance testing.
• Experience managing on-shore and off-shore development teams using agile methodologies.
• Strong project management skills with a structured approach (e.g., Prince 2).
• Excellent relationship-building abilities with both internal teams and external suppliers.
• Proficient in Microsoft Excel for data analysis and manipulation.

Benefits:

• Opportunity to make a significant impact within a fast-paced, private equity-backed business.
• Work in a collaborative environment with senior business leads and end-users.
• Flexibility in work location with a blend of office and remote working.
• Unfortunately the cannot offer sponsorship