Job Title: Client Management Associate - Global Operations & Business Services

Overview:
Join a dynamic, diverse, and collaborative global operations team supporting trading, investment, and corporate banking functions. This role focuses on client onboarding, relationship management, and cross-functional coordination to ensure a seamless and compliant client experience.

Key Responsibilities:

• Manage and coordinate onboarding of global institutional clients, ensuring compliance with AML/KYC, FATCA, CRS, MiFID, and other regulations.

• Build strong relationships with internal stakeholders (Sales, Trading, Legal, Credit, Compliance).

• Partner with Front Office to assess client needs, prioritize high-value relationships, and expedite onboarding.

• Track client workflow and maintain up-to-date records.

• Identify and escalate client issues proactively.

• Contribute to global client and product strategies by offering process improvement ideas.

Qualifications:

• Undergraduate degree or college diploma.

• 1-4 years of experience in Capital Markets or a buy-side environment.

• Solid understanding of financial products and regulatory requirements.

• Strong time management, organization, and problem-solving skills.

• Proven relationship management skills with a client-first mindset.

• Excellent communication and presentation abilities.

• Proficiency in Microsoft Outlook, Excel, and PowerPoint.

• Highly detail-oriented and self-motivated with a global team mindset.

Additional Notes:

• Ongoing training and development support available.

• Inclusive, collaborative, and fast-paced work environment.