We are looking to recruit a personable and flexible Customer Service Agent to come on board - Dutch Speaking. Delivering high quality personalised customer support in the quickest, simplest, easiest way possible ensuring consistent standards of service delivery to our top end and maintain a professional approach.
- Monitor, manage and improve public reviews in line with our guidelines of brand reputation.
- Provide an exceptional service for our high-profile customers by understanding all parts of the business & processes throughout the time
- Required to translate content for marketing and sales for the upcoming campaigns, social media posts, policy changes, T&C and other.
- Fluent OR Native in Dutch and exceptional level of English also.
- Working closely with Senior Management to simply all aspects of the job and come up with conclusions
- Providing Customer service/support to a high level across the industry
- Need to be flexible with working hours