- Develop broker relationships by providing excellent service which promotes the company as the provider of choice for pension products.
- Provide administrative support for and on behalf of the Sales Team.
- Deliver excellent customer service when dealing with varied and complex enquiries from Brokers and policyholders.
- Be able to plan and prioritise own workload to ensure deadlines are achieved.
- Maintain and continuously improve the policies and procedures for the provision of service and administrations tasks.
- Contributes and opines on the future development of our pension offering.
- Ensure all activities are carried out in accordance with Treating Customers fairly principles and the Consumer Protection Code.
- Maintain records in accordance with policies and procedures.
