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Director, Servicing Solutions (Business Analyst)

  • Location:

    Hong Kong

  • Sector:

    Transformation & Change Management

  • Job type:


  • Salary:


  • Contact:

    Anlene To

  • Contact email:

  • Job ref:


  • Published:

    about 1 year ago

  • Expiry date:


They are looking for a diverse candidate with strong Life Insurance with Policy Servicing background to join the global business team. As part of this role a successful candidate will primarily be supporting a project from scratch as well as other exciting project as a Senior Business Analyst and supporting the Product Owner. This role has regional coverage and global exposure and it will allow you to join a flexible working environment reporting to an inspirational leader.

Key Responsibilities:

  • As Servicing SME, work as part of a high performing solution delivery team (business / Tech BA, developers, designers and product owner) to execute the planned roadmap across markets in Asia
  • Perform data analysis to identify top transactions trends and transactions suitable for STP
  • Know/learn the group standard blueprint and framework for servicing solution inside-out
  • Align key stakeholders to the group standard servicing transaction designs and provide guidance on any local customisation needs e.g. regulation compliance.

Skills & Experience:

  • Agile working experience
  • Excellent English Communication
  • Stakeholder management and influencing skills
  • Minimum 10 years of experience in Life insurance operations with at least 5 years in policy servicing of financial and non-financial transactions
  • Strong product knowledge

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