Our client has gone live with their new system Oracle Cloud to improve the way they report. This will person will join the business to help with the following:

• Oracle Experience essential
• Build new reports, whilst also working on improving existing reporting standards.
• Experience with Accounts Payable & Receivables.
• Dealing with Support Tickets created by end users.
• Identifying specific financial information.
• Strong understanding of Financial data.
• Partnering with users across the business.

Key Responsibilities:

 Provide day to day operational and technical support to users of finance systems, to ensure high quality and effective finance systems across the organisation.

 Respond to enquiries from system users, resolving any issues in accordance with agreed timescales.

 Work with the users of finance systems to understand current and future business and technical requirements to support delivery of the Finance Operating Plan.

 Support the development and use of finance systems to improve financial reporting and deliver an efficient and effective service to internal and external customers.

 Support system upgrade processes ensuring that the client realises benefits from changes in technology.

 Support the development and delivery of finance systems training to users across all sites.

 Provide project management, input and guidance to finance improvement projects to ensure the best solution is implemented.

 Support the re-design of business processes as required, ensuring processes and controls are fully documented.

 Ensure data integrity across the finance systems at all times including robust change control and appropriate segregation of duties.

 Maintain effective relationships between Finance, IT and external support providers.

Key Outcomes:

 High quality financial systems are in place to support financial reporting, robust financial control environment, decision making and efficient underlying processes.

 Leading practice financial systems and processes underpinned by a continuous improvement methodology.

 Exceptional support for finance systems users with training, technical support, and, timely and effective issues resolution ensuring high levels of customer engagement and satisfaction.

 Effective safeguarding of financial data, with appropriate segregation of duties and accurate process documentation.

 System upgrades and enhancements are delivered on a timely basis to a high standard to meet business requirements.

 Performance against agreed standards is measured accurately and issues resolved as appropriate.

 Strong relationships with suppliers and stakeholders

Essential:

 Proven experience of the use of financial systems at a day-to day level, ideally in Oracle Financials.

 Experience in improving and maintaining financial data and ensuring data integrity.

 Experience in financial accounting, reporting or processing and able to demonstrate a good understanding of the outputs from financial systems to meet accounting requirements.

 Good attention to detail with ability to prioritise and manage a varied workload to meet agreed deadlines.

 Proven customer service experience.

 Proven experience of operational and project management.

 Experience of working effectively in a complex and dynamic environment, including meeting deadlines.

 Excellent oral and written communications.

 Excellent knowledge of Microsoft Office

Desirable:

 Experience of managing the development of a finance system.

 Knowledge of process analysis techniques.

 Experience of managing Oracle databases.

 Strong technical knowledge of database management.

 Experience of the provision of finance systems training.

 Experience of using Microsoft project.