Job Title: IT Support - (Windows and M365)
Job Type: Full time
Location: Zug (Hybrid)
We have partnered with one of the most exciting IT solutions provider to find them the next IT Support (Windows and M365) to join their young and dynamic team building modern solutions. You will have the support and training to continuously progress in your field.
Responsibilities:
- Serve as the first point of contact at the service desk, handling incoming requests through multiple channels.
- Work closely with cross-functional teams, leveraging their expertise to resolve inquiries, coordinate solutions, or escalate issues as needed.
- Conduct routine maintenance and operational tasks on both customer and internal systems, taking prompt action to maintain seamless system performance.
- Take initiative in managing internal and external projects, ensuring their integration within the established support structure.
Requirements:
- Collaborative mindset with a strong focus on customer satisfaction.
- Completed vocational training in IT or a related field, or equivalent experience.
- Comfortable acting as an all-round ICT advisor, supporting a broad range of client needs.
- Driven to continuously develop your technical skills and take on increasing levels of responsibility across projects and specialties.
- Proficient in Windows environments and Microsoft 365 tools.
- Fluent in German, understands Swiss German and a working knowledge of English.
What's in it for you?
- Engage in diverse customer projects involving the latest technologies, where your contributions can make a significant impact.
- Enjoy creative freedom and the opportunity to actively participate in the development of cloud solutions.
- Be part of a dynamic, young team that values teamwork and knowledge sharing.
- Benefit from attractive employment conditions and opportunities for professional growth and development.
If this role is interesting for you, apply now!
