🎯 Position:

The selected candidate will act as a liaison between the ICT department and the Sales & Marketing business functions, ensuring effective alignment between business needs and technological solutions. The role involves gathering requirements, leading functional and technical analysis, project planning, and continuous improvement initiatives.

📌 Key Responsibilities:

• Interface with various business areas to collect and analyze user requirements

• Coordinate the functional and technical analysis of Change Requests

• Manage the planning of enhancements and projects within the Sales & Marketing domain

• Supervise AMS (Application Management Services) related to the Sales & Marketing application landscape

• Identify continuous improvement opportunities to optimize business processes and system performance

✅ Requirements:

• Degree in a scientific or related discipline

• Minimum of 3 years experience in a similar role, gained in a multinational and well-structured company or through consulting activities

• Experience in the energy sector is considered a plus

• Knowledge of Salesforce (Sales Cloud, Service Cloud, Marketing Cloud) is appreciated

• Strong attention to detail, particularly regarding UX and UI needs

• Excellent command of Italian and a good knowledge of English

• Strong interpersonal skills, problem-solving abilities, and a team-oriented mindset