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ServiceNow Technical Consultant

  • Location:

    Dallas

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    US$150000 - US$180000 per annum

  • Contact:

    Nicholas Imiolek

  • Contact email:

    Nicholas.Imiolek@oliverjames.com

  • Job ref:

    JOB-012023-194195_1674602380

  • Published:

    12 days ago

  • Expiry date:

    2023-02-23

  • Startdate:

    ASAP

In this role, you will work within a team dedicated to the ServiceNow CSM and FSO modules. You will interact with management and executives in varied business areas and you will be supported by a team of best in class developers. In addition, you will:

  • Participate in ServiceNow projects and work-streams through discovery, design, build, test, and deployment activities, including monitoring and identifying any project issues early to be able to mitigate any risk for our clients.
  • Work with a team of both functional and technical consultants through requirements gathering and sprint design sessions.
  • Develop implementation plans for deploying ServiceNow including establishing key milestones, and finalizing budget/scope and assisting with high level architecture.
  • Establish user journeys and create the user stories to support the design and configuration of various areas within ServiceNow.
  • Engage stakeholders to conduct reviews through joint design sessions. Basic Qualifications At least 4 years of hands on development experience with ServiceNow CSM or ITSM.

You must have experience in the full lifecycle implementation / delivery of at least 1 ServiceNow project and must have good communication skills for engaging with customers.

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