Job Title: Business Analyst – Data Centres
Location: London (on-site once every two weeks – expenses covered)
Contract Length: 6 months (with a view to extend into implementation)
Start Date: ASAP
Industry: Data Centre and Telecoms
IR35 Status: Outside
Overview:
We are supporting a key client in the search for an experienced Business Analyst to support a CRM-related programme of work. The ideal candidate will take a strong, business-wide view and be confident in leading stakeholder engagement, driving workshops, and challenging processes to deliver clear outcomes. This is a fast-paced role in a challenging environment, therefore the client require someone that can hit the ground running amongst a lean team.
Key Responsibilities:
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Lead and facilitate workshops with cross-functional teams across business and IT
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Drive stakeholder engagement across senior and operational levels to ensure alignment and commitment
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Gather, analyse, and document detailed business requirements for CRM solutions (Dynamics CRM or Salesforce)
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Translate business needs into actionable user stories and functional specifications
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Push back when needed to challenge assumptions and ensure clarity of scope
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Collaborate with European teams to maintain momentum across regions
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Support the transition from discovery to implementation, ensuring continuity and readiness
Key Skills & Experience:
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Must have data center experience to be considered.
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Proven experience as a Business Analyst within complex business environments
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Solid stakeholder management and facilitation skills
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Strong experience working on CRM projects – ideally Dynamics CRM or Salesforce
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Ability to work independently and take initiative in driving business analysis activities
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Excellent written and verbal communication skills
Please apply for more information.
