Chief Agency Officer

Major Chinese life insurer – Hong Kong

The opportunity

A major Chinese life insurer with a substantial and established agency presence in Hong Kong is seeking a Chief Agency Officer. This is a senior leadership role with full accountability for one of the larger tied agency forces in the market – several thousand agents – and the commercial results they deliver.

The business has genuine ambition: to grow its agency headcount, raise productivity, and sharpen the quality of the customer proposition. This role is the engine of that agenda.

What you will own

• Full P&L ownership of the agency channel – recruitment, retention, productivity, and revenue
• Agency force strategy: structure, tiering, incentive design, and performance management
• Agent development – training, licensing pipeline, and leadership cultivation at all levels of the agency hierarchy
• Driving activity management disciplines and a culture of consistent, measurable sales performance
• Engagement with regulators and compliance requirements as they apply to the agency channel

Who we are looking for

You are a senior distribution leader with a track record of growing and managing large tied agency forces in Hong Kong or a closely comparable market. You understand the cultural dynamics of Chinese agency models – how to motivate, lead, and develop agents and agency leaders at scale – and you have the numbers to prove it.

Current or recent CAO or equivalent head-of-agency experience is the benchmark. Bilingual capability in English and Mandarin is essential for this role, Cantonese advantageous.