Senior HR Manager

Location: Charlotte, NC (Uptown)
Schedule: Hybrid – 3 days onsite per week
Employment Type: Full-Time (FTE)
Reports To: Head of HR

About the Opportunity

We are partnering with a fast-growing, technology-driven organization within a highly regulated industry that is expanding its U.S. operations and investing heavily in building scalable people processes, operational infrastructure, and employee experience initiatives.

This is a highly visible and hands-on Senior HR Manager role that will serve as the primary HR lead for the U.S. business, partnering closely with leadership while supporting employees across the full employee lifecycle. The ideal candidate thrives in fast-paced, evolving environments and enjoys balancing strategic HR initiatives with day-to-day operational execution.

This is an excellent opportunity for someone looking to help shape and scale an HR function within a growing business environment while working directly alongside senior leadership.

Responsibilities

HR Operations & Employee Lifecycle

• Serve as the primary HR point of contact for the U.S. business across the full employee lifecycle
• Manage onboarding, offboarding, employee records, organizational documentation, and HR administration
• Coordinate employee changes, offer letters, compliance documentation, and HR processes
• Ensure HR operations are scalable, organized, and employee-focused

HRIS Administration & Process Improvement

• Own and manage HRIS workflows, reporting, permissions, PTO tracking, document management, and process automation
• Drive HR systems optimization and continuous process improvement initiatives
• Develop reporting, dashboards, and people analytics to support leadership decision-making
• Partner cross-functionally to improve operational efficiency and employee experience

Recruitment & Talent Support

• Coordinate recruiting efforts including interview scheduling, agency/vendor management, offer administration, and candidate experience
• Partner with hiring managers on workforce planning and recruitment processes
• Help build scalable onboarding and hiring workflows to support continued company growth

Employee Experience & Culture

• Coordinate onboarding, orientation, and employee engagement initiatives
• Support culture-building activities, internal communications, and team events
• Foster a collaborative, high-performing, and positive employee environment

Performance Management & Leadership Support

• Support performance review cycles, goal-setting processes, coaching conversations, and performance documentation
• Partner with managers on employee relations matters, team effectiveness, and HR best practices
• Assist with investigations, performance concerns, and employee communication when needed

Compensation, Benefits & Compliance

• Coordinate payroll inputs, employee updates, bonus adjustments, and benefits administration
• Support compensation reviews, salary benchmarking, and recognition initiatives
• Maintain HR policies and compliance processes in alignment with federal and state employment regulations
• Partner with external vendors, legal advisors, and internal stakeholders as needed

Qualifications

• 5+ years of progressive HR experience, ideally within lean or growing organizations
• Strong experience supporting HR operations, employee lifecycle management, and compliance
• Comfortable operating independently in a highly hands-on role
• Experience partnering directly with managers and senior leadership
• Strong organizational, communication, and relationship-building skills
• Experience with HRIS platforms; Rippling experience strongly preferred
• Bachelor’s degree in HR, Business, or related field preferred
• SHRM certification or equivalent is a plus

Preferred Background

• Experience supporting high-growth or scaling organizations
• Experience within SaaS, technology, fintech, insurtech, insurance, or other regulated industries preferred
• Comfortable working in fast-paced, evolving business environments
• Experience supporting distributed or international organizations is a plus

Why This Opportunity?

This role offers the opportunity to help build and scale the HR function during an exciting growth phase while working closely with leadership in a highly collaborative environment. The organization offers strong long-term growth potential, meaningful ownership, and the ability to make a direct impact on both employee experience and business operations.