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Customer Service Agent (German Speaking)

  • Location:

    Dublin North, Dublin

  • Salary:

    Negotiable

  • Contact:

    Simone Richardson

  • Contact email:

    Simone.Richardson@oliverjames.com

  • Job ref:

    JOB-052021-142815_1622818877

  • Published:

    10 days ago

  • Expiry date:

    2021-07-04

  • Startdate:

    ASAP

We are looking to bring a personable and flexible Customer Service Agent on board- German Speaking. Delivering high quality personalised customer support in the quickest, simplest, easiest way possible ensuring consistent standards of service delivery to our top end and maintain a professional approach.

  • Monitor, manage and improve public reviews in line with our guidelines of brand reputation.
  • Provide an exceptional service for our high-profile customers by understanding all parts of the business & processes throughout the time
  • Required to translate content for marketing and sales for the upcoming campaigns, social media posts, policy changes, T&C and other.
  • Fluent OR Native in German and exceptional level of English also.
  • Working closely with Senior Management to simply all aspects of the job and come up with conclusions
  • Providing Customer service/support to a high level across the industry
  • Need to be flexible with working hours

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