Launch Recite Me assistive technology
Back to job search

Epic Willow Analyst

  • Location:


  • Sector:


  • Job type:


  • Salary:


  • Contact:

    Mattie Keegan

  • Contact email:

  • Job ref:


  • Published:

    9 days ago

  • Expiry date:



Job Description:

The Application Administrator I is responsible for the design and configuration of both vendor-purchased and NMHC-developed applications. This role serves as a liaison between designated department super users, application vendors, education, and support staff, ensuring smooth application upgrades, handling service requests, and optimizing performance. The Application Administrator I specializes in one primary area, which may include customer access, revenue cycle, clinical, ancillary department, or administrative/corporate applications. As a team member, this role often receives work direction from the IT Application Administrator Lead or IT Project Manager. Additionally, the Application Administrator I collaborates closely with IT Resource Educators and Customer Support staff to maintain and support the application system environment.



  • BA/BS in information technology, healthcare, or a related business field, or a Certified/Associate degree with 3 years of relevant application use in a business or healthcare setting.


  • One (1) to three (3) years of professional experience preferred.
  • Strong analytical and critical thinking skills for process improvement and problem resolution.
  • Knowledge of customer service methodologies and accountability.
  • Demonstrated interest in learning new technologies and applications.
  • Self-motivated with a willingness to take on additional responsibilities.

Banner Default Image

We are Oliver James

We received an average rating of 9.1 from feedback by our clients and candidates.