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Job duties:
Provide operational and services support for client account opening and closure
Maintain client account data in system accurately within SLA, adhering to required standards for
record keeping and data protection
Provide support to supervisor/ manager to complete the day end process on time
Facilitate the annual W8 form renewal, annual FATCA attestation, annual GIIN no validation,
annual TIN collection, etc.
Handle business partners' inquiries promptly within reasonable time
Report exception and irregularities promptly for management awareness
Assist supervisor / manager in ad-hoc projects / UAT as assigned
Requirements:
- Degree holder or equivalent is preferred
- Minimum 1 years of experience in operations/process/workflow design and development related to AML/KYC and account opening
- Good knowledge of banking practices, operation systems and procedures for KYC/account opening
- A team player with good interpersonal and communication skills
- Proficiency in MS Applications, including Excel, Word and PowerPoint