Back to job search

Senior IT Support Analyst

  • Location:

    London

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    £200 - £300 per day

  • Contact:

    Annabel Jones

  • Contact email:

    Annabel.Jones@oliverjames.com

  • Job ref:

    JOB-062022-172748_1655916481

  • Published:

    10 days ago

  • Expiry date:

    2022-07-22

We are looking for An experienced Senior IT Support Analyst (minimum 2 year's experience) to join our clients site in London on an initial 6 month contract.

  • This role is inside IR35 - umbrella contractors only
  • Role is on-site, based in Canary Wharf

Key skills and Knowledge required:

  • Previous experience operating within a Service Desk environment and team, supporting users remotely and managing tickets through an Incident Management tool
  • Strong background in supporting full Microsoft Office 365 suite on Windows platform with recent support.
  • Excellent all round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10
  • Strong knowledge of Microsoft based operating systems and suites
  • Enterprise support of Microsoft Office 365, desktop and Admin
  • Must have very good customer facing skills and be well presented
  • A strong focus on service delivery and customer satisfaction
  • Good attention to detail with a methodical and thorough approach to work

Experience & Qualifications:

  • Minimum 2 year's experience in 1st to 3rd Line Support
  • Ideally experienced with as many of the following: O365 Applications, Citrix, ESQ, Intune, Dell EqualLogic, Hypervisor and Avaya.

The world of contracting: Where stability meets flexibility | Wednesday 20 Oct | 1pm

Thinking of handing in your notice?

Download our Counteroffer Guide for advice on how to navigate counteroffers why they're made, reasons to accept or decline, and what you should consider before making your decision.