As a Technical Claims Director, you will handle a pending caseload of litigated claims including trucking and commercial auto. You will take ownership of the entire claims cycle – investigating, analyzing coverage, evaluating liability and bringing about resolutions. Ability to work in a collaborative and high-performance environment.
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results – we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
Principal Duties & Responsibilities
- Handle potential high-exposure, complex commercial auto bodily injury claims across the United States.
- Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
- Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
- Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
- Select, retain, and direct appropriate defense counsel on litigated cases.
- Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
Knowledge, Skills, & Competencies
– Strong proactive investigative and strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
– Superior working knowledge of case law, statutes, and procedures impacting the handling and value of trucking, bus, and/or commercial auto claims and would benefit from having experience with handling claims for across the United States.
– Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
– Must be able to excel in a fast-paced environment with little supervision.
– Ability to generate innovative solutions within the Claims department.
Compensation Overview
Competitive base salary + Package
Total Rewards
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) – automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
Health & Wellness
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
