Job Title: Solutions Architect
Location: Charlotte, NC – hybrid onsite 3 days per week
Salary Range: $70,000 – $110,000
We are looking for a technically strong and client-focused person to help lead the design and delivery of end-to-end solutions across our SaaS platform.
This role sits at the intersection of business requirements and technical capability. You will take ownership of solution architecture, configuration strategy, and hands-on implementation for both new deployments and ongoing client enhancements.
Responsibilities:
- Configure platform components including workflows, UI elements, validation logic, integrations, and data mappings
- Design and implement API integrations with external systems and data providers
- Own hands-on delivery through go-live, enhancements, and change initiatives
- Support data modelling and transformation requirements within the platform configuration layer
- Contribute to demo environments with realistic, production-grade solution builds
- Work closely with engineering teams on complex integrations or platform extensions
- Act as the primary technical design lead during project phases, engaging directly with client stakeholders
- Provide architectural oversight within delivery teams, promoting consistency and best practice
- Mentor junior team members and support knowledge sharing across the function
- Communicate progress, risks, and architectural decisions to delivery leads and project stakeholders
- Investigate and resolve escalated configuration issues with structured root-cause analysis
- Develop reusable configuration assets and documentation to improve efficiency and consistency
- Contribute to continuous improvement of delivery frameworks, tooling, and governance
- Ensure all solutions meet security, regulatory, and data protection standards, including ISO 27001-aligned practices
Skills
- Proven experience configuring SaaS platforms in complex environments
- Strong working knowledge of APIs, JSON, SQL, HTML, and CSS
- Solid understanding of integrations, data flows, and event-based architecture
- Experience evaluating performance, scalability, and security considerations in solution design
- Comfortable collaborating with software engineering teams on advanced solution scenarios
- Awareness of UI/UX principles and user-centric design
- Experience working in Agile environments (preferred)
- Exposure to insurance or regulated industries (advantageous)
If interested in the role, please apply online and send an updated resume to Liam at [email protected].
