Responsibilities

Collaborate with business and technical stakeholders to define project scope and key requirements
Gather, analyze, and document business requirements in a structured and clear manner
Review and map current processes, and design improved future-state workflows
Conduct gap analysis to identify differences between existing systems and proposed solutions
Work closely with delivery teams to ensure requirements are understood and implemented correctly
Validate requirements through prototyping and testing

Requirements

5+ years of Business Analyst experience within the insurance industry
Solid understanding of life insurance products and processes (mandatory)
Good understanding of insurance products, processes, and regulatory considerations
Strong communication skills with the ability to engage different stakeholders
Experience working in Agile or hybrid project environments
Relevant certifications (e.g., CBAP, PMI-PBA) and basic SQL/data analysis skills are a plus
Proficiency in Cantonese, English and Mandarin is required