Experienced Business Analyst with a strong background in commercial insurance, preferably in policy admin and underwriting, with exposure to claims systems. This role partners with business and technical stakeholders to lead complex initiatives, analyze insurance processes, document requirements, and deliver solutions across integrated platforms. The ideal candidate drives projects end to end, improves operational efficiency, and supports successful system and process enhancements.
About Us
Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, we a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and individuals through retailers, wholesalers and program administrators.
We underwrite specialty primary and excess insurance on an admitted basis and on a non-admitted basis. We have surplus lines eligibility in all U.S. jurisdictions.
Our companies are rated A (Excellent) by A.M. Best, Financial Size Category XV. We are an Insurance Group is the U.S. Insurance Division of Odyssey Group, a leading worldwide underwriter of reinsurance and specialty insurance and wholly owned by Fairfax Financial Holdings Limited.
Position Description: We are looking for a seasoned Business Analyst (policy/UW in commercial insurance preferred with a claims minor) with extensive experience in the insurance sector. The ideal candidate will have a strong analytical mindset, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders. They should have a proven track record of successfully managing and delivering complex projects within the insurance domain.
Skills, Knowledge And Abilities
- Solution, lead and drive projects to conclusion from a business point of view – time, budget, and scope definition.
- Conduct thorough analysis of business processes and identify areas for improvement.
- Collaborate with stakeholders to gather and document business requirements.
- Design and implement innovative solutions to enhance business operations and drive efficiency.
- Facilitate workshops and meetings to ensure alignment and understanding of project objectives.
- Develop and maintain comprehensive documentation, including business requirements, process flows, and user stories.
- Provide ongoing support and guidance to project teams throughout the project lifecycle.
Education/Experience
- 5 to 8 years of experience as a Business Analyst within the insurance industry.
- In depth knowledge and hands-on-experience on integrated platforms combining Policy – Administration, Rating, Forms, Billing, Financial Applications and 3rd party software such as CLUE, D&B, RiskMeter etc.
- Claims experience a positive.
- Strong understanding of insurance products, processes, and regulations.
- Understands claims from operation system standpoint.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal abilities.
- Proficiency in business analysis tools and methodologies.
- Experience with project management and agile methodologies is a plus.
- Bachelor’s degree in Business Administration, Finance, or a related field. A relevant certification (e.g., CBAP) is highly desirable.
This role may also be eligible to participate in a discretionary annual incentive program. The specific offer will depend on an applicant’s skills and other factors. This range is specific to New York City, NY and may not be applicable to other locations.
We are an E-Verify employer – all hired positions require successfully passing an E-Verify Check.
