Exciting Claims Manager opportunity with a respected P&C carrier! Lead a homeowners-focused claims team, handle complex losses, and work closely with senior leadership to shape claim strategy and best practices. A great next step for a strong property claims professional ready for visibility and growth.
Position Summary
This Claims Manager role leads a team of 4-5 claims examiners handling primarily homeowners claims, with exposure to commercial property. Reporting directly to the VP of Claims and working closely with the Chief Claims Officer, this position plays a key role in setting homeowners claims best practices, driving strategic initiatives, and developing a high-performing team. The organization is aligning its subsidiaries to operate more cohesively, creating expanded exposure, collaboration, and long-term growth opportunities.
Key Responsibilities
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Lead and supervise a team of homeowners claims professionals, ensuring accurate, timely, and compliant claim handling
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Review, assign, and oversee homeowners claims while providing guidance and settlement authority, including complex and large-loss losses
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Manage claim quality, reserves, and loss costs through file reviews, evaluations, and trend analysis
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Support catastrophe planning and response, including leadership during CAT events impacting homeowners claims
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Coach, develop, and performance-manage team members while driving homeowners claims best practices and operational improvements
Qualifications
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Associate’s Degree required; Bachelor’s preferred (or equivalent experience)
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Active 6-20 Adjuster License
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4+ years of supervisory experience in personal and/or commercial property claims
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Strong knowledge of property claims practices and procedures
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Experience with Xactimate/XactAnalysis/XactNet
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Strong communication, analytical, and leadership skills
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Ability to manage priorities in a fast-paced environment
Location & Work Model
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Location: Johnston, RI
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Work Model: On-site 5 days per week for the first 3 months, then transitions to a hybrid schedule
Why This Role
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Leadership opportunity with real operational influence
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Exposure to complex property claims and CAT events
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Collaborative, stable organization
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Competitive compensation and benefits
📩 Apply or reach out directly for a confidential discussion.
