Key Responsibilities
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Manage a caseload of commercial auto property damage claims from FNOL through closure
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Investigate, evaluate, and resolve claims involving liability, damages, and coverage analysis
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Conduct thorough claim investigations including reviewing police reports, statements, and loss documentation
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Determine liability and negotiate settlements with claimants, vendors, and third parties
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Communicate effectively with insureds, claimants, attorneys, and internal stakeholders
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Maintain accurate and timely claim documentation in accordance with regulatory and internal standards
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Collaborate with underwriting, legal, and SIU teams as needed
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Ensure compliance with state regulations and company best practices
Qualifications
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3+ years of experience handling commercial auto property damage claims
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Strong understanding of liability determination and coverage analysis
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Experience managing claims across multiple jurisdictions is a plus
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Excellent negotiation and communication skills
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Ability to manage a high-volume caseload in a fast-paced environment
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Proficiency with claims management systems (Guidewire or similar preferred)
Preferred Experience
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Exposure to complex or litigated commercial auto claims
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Experience working within a carrier environment (as opposed to TPA-only)
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Familiarity with trucking, transportation, or fleet risks
Why Apply
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Opportunity to work with a well-established and growing carrier
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Strong team culture with supportive leadership
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Competitive compensation and benefits package
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Flexible working environment
