Operational Resilience Manager (9-month FTC) – Global Insurance Client
We’re looking for an Operational Resilience Manager to join us on a 9-month fixed-term contract and play a key role in strengthening resilience across our global insurance client.
This is a critical role where you’ll work closely with business and operations teams to embed a ‘Resilient by Design’ culture, ensuring risks are identified, managed, and addressed in line with FCA and PRA requirements.
What you’ll be doing
- Mapping key business services and running end-to-end stress testing.
- Identifying vulnerabilities and drafting annual self-assessments.
- Developing and monitoring resilience MI and KRIs.
- Supporting the design and delivery of continuity and resilience strategies across UK businesses.
- Leading crisis and incident management processes, training, and testing.
- Acting as a UK point of contact for crisis management when needed.
- Helping manage the annual resilience testing programme.
What you’ll bring
- Proven experience in operational resilience, business continuity, or crisis management.
- Knowledge of FCA/PRA regulations and resilience best practice.
- Recent experience in the UK insurance market (within 3 years).
- Understanding of technical IT and facilities infrastructure.
- Strong communication skills to engage with stakeholders at all levels.
- Ability to prioritise, work flexibly, and deliver clear resilience reporting.
- PS21-3 knowledge highly desirable
If this role sounds like your next career move click “APPLY” or email [email protected]