Title: System Operations Engineer
Location: Charlotte, NC – Hybrid, 3 days minimum onsite
Type: FTE, Direct Hire
Base Salary Range DOE: $100-$130k
**No third parties**
Our leading client is seeking a Systems Engineer to help support and enhance their enterprise technology environment. This role works closely with the Infrastructure & Operations leadership team and is responsible for designing, implementing, and maintaining core systems that keep our business running smoothly. The ideal candidate has a strong background across servers, networking, storage, and cloud technologies, and enjoys working collaboratively across departments to solve complex technical challenges.
Key Responsibilities:
- Build, configure, and support infrastructure components across server, network, and storage platforms.
- Assist in planning and delivering company-wide technology initiatives, contributing throughout the project lifecycle.
- Monitor and address support tickets promptly to maintain system reliability and performance.
- Partner with teams across the organization to coordinate upgrades, deployments, and operational improvements.
- Support the enforcement of technical standards and best practices for production systems.
- Develop and maintain clear operational documentation, including runbooks and processes.
- Collect, analyze, and communicate operational metrics to leadership.
- Work with public cloud platforms (Azure preferred) to support hybrid or cloud-native solutions.
- Apply Infrastructure as Code practices (Terraform preferred) to automate and manage infrastructure resources.
- Participate in ongoing training and team meetings to stay current with evolving technologies.
- Maintain strong, professional working relationships across the IT department and business units.
- Participate in on-call rotations and respond to after-hours issues within required timeframes.
Skilled Needed:
- Bachelor’s degree in a related field, or comparable professional experience.
- Broad knowledge of operating systems, enterprise applications, and how data flows between systems.
- Familiarity with ITIL or similar service-management frameworks.
- 4-7+ years supporting large-scale or enterprise-class environments.
- Excellent interpersonal, organizational, and communication skills.
- Strong troubleshooting abilities and experience handling urgent, high-impact issues.
- Ability to tune and optimize servers, networks, and storage environments for performance and availability.
- Proven experience working in mission-critical production environments.
- Hands-on experience with at least one major cloud provider (Azure or AWS preferred).
- Understanding of Infrastructure as Code concepts, with Terraform experience strongly valued.
To be considered for the role please apply online or email an updated Resume to Felipe Pullin at Oliver James – [email protected]
