As a Technical Claims Manager, you will handle a pending caseload of litigated claims including construction defect. You will take ownership of the entire claims cycle – investigating, analyzing coverage, evaluating liability and bringing about resolutions. Ability to work in a collaborative and high-performance environment.
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results – we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
Principal Duties & Responsibilities
- Handle potential high-exposure, complex construction defect claims across the United States.
- Responsible for all aspects of claim-handling, including fact investigation, claim evaluation, and litigation management.
- Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
- Develop and implement claim resolution strategies, including independent handling of mediations and trials in complex claims.
- Select, retain, and direct appropriate defense counsel on litigated cases.
- Collaboratively communicate with Underwriting on developments that may impact their respective product lines.
Knowledge, Skills, & Competencies
– Strong proactive investigative and strategic claim handling, hands-on attorney management, and sophisticated claims resolution skills are essential.
– Superior working knowledge of case law, statutes, and procedures impacting the handling and value of construction defect claims and would benefit from having experience with handling claims for across the United States.
– Superior writing and communication skills to work effectively with insureds, claimants, underwriters, other team members, and upper management.
– Must be able to excel in a fast-paced environment with little supervision.
– Ability to generate innovative solutions within the Claims department.
Compensation Overview
Competitive base salary + Package
Total Rewards
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) – automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Work & Life
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
Health & Wellness
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
