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IT Support - Global Sports Leader - Zug

  • Location:

    Zug

  • Sector:

    Technology

  • Job type:

    Permanent

  • Salary:

    Swiss Franc85000 - Swiss Franc110000 per annum + Benefits

  • Contact:

    Ric Marshall

  • Contact email:

    Ric.Marshall@oliverjames.ch

  • Job ref:

    JOB-052025-279402_1748953381

  • Published:

    2 days ago

  • Expiry date:

    2025-07-03

  • Startdate:

    ASAP

IT Support - Global Sports Leader - Zug

We're working with a leading international organisation in the sports industry, based in the Lucerne area, that delivers cutting-edge technology and operational support for major global sporting events - including the Olympics and World Cups.

They are now looking to bring on board a hands-on, service-oriented IT Support Specialist to join their internal IT team and help ensure smooth, high-performance operations across their infrastructure and live events.

This is an ideal opportunity for someone with solid IT support experience, strong interpersonal skills, and a passion for dynamic, real-time environments.


Key Responsibilities:

  • 1st & 2nd Line Support: Deliver professional and timely end-user support for hardware, software, and network issues.
  • Systems & Infrastructure: Monitor, maintain and troubleshoot computers, servers, mobile devices, and networks.
  • Event Support: Provide IT support during international sports events - both from HQ and on-site (approx. 20% travel).
  • Hardware & Software Management: Keep inventory up to date and ensure proper lifecycle management of IT assets.
  • Training & Documentation: Run user training sessions and keep internal manuals and technical documentation current.
  • Updates & Patch Management: Ensure system integrity through regular updates and proactive patching.
  • IT Projects: Contribute to the delivery of ongoing infrastructure and innovation projects within the IT team.

Ideal Experience / Background:

  • 3-5 years of experience in IT support, system administration or similar technical support role.
  • Solid technical knowledge of IT systems and infrastructure.
  • Hands-on experience supporting users in complex environments with high service expectations.
  • Relevant certifications (e.g. Microsoft, ITIL, ISO) are highly beneficial.
  • Fluent in German and English - both written and spoken.
  • Strong analytical mindset, quality-driven, and excellent problem-solving capabilities.
  • Self-motivated, detail-oriented, and comfortable with a client-first approach.

Further benefits / bonuses:

  • Hybrid work model (mix of on-site and remote flexibility).
  • Supportive and collaborative working atmosphere with flat hierarchies.
  • Opportunities to attend international sports events and participate in professional development workshops.
  • Subsidised pension plan, accident insurance, and more.

If you're a proactive IT professional who thrives in fast-paced environments and wants to combine technical skills with a passion for sport, this could be a great match.

To apply or learn more about this IT Support opportunity, please send your CV or contact Ric Marshall at Oliver James.

IT Support - Global Sports Leader - Zug

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